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Coffee Service Expert

Starbucks · Worcester, Massachusetts · Posted Jul 2, 2026

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Position Overview:

In the capacity of a Starbucks Coffee Service Expert, your key duty will involve delivering the Starbucks Experience through exceptional customer service and expertly crafted offerings. Operating within a dynamic store environment, you will have the opportunity to elevate your culinary and beverage-making skills, collaborate with peers, and interact with a diverse customer baseĀ each day.

If you embody these qualities, a career as a barista could be a great fit for you:

  • Find satisfaction in building relationships and networking with a variety of individuals
  • Enjoy the camaraderie of working in a team and value the collaborative efforts
  • Master the techniques for establishing a top-notch customer service encounter
  • Give importance to the quality of your output and feel a sense of pride in the work you do
  • Are you amenable to expanding your knowledge base with new learnings?
  • Do you feel at ease when it comes to responsibilities such as handling cash transactions and ensuring the safety protocols are followed in the store?
  • Skilled at preserving a sense of calm and composure in a vibrant and fast-paced work setting
  • Maintaining a workspace that is both clean and well-maintained is crucial
  • The ability to communicate effectively is essential

Basic Qualifications:

  • Prior experience is not a requirement
  • Consistently show up on time and maintain regular attendance, with or without necessary adjustments
  • Prepared to work flexible hours, which may include early mornings, evenings, weekends, nights, and holidays
  • Uphold store protocols and expectations, guaranteeing the provision of quality beverages and food offerings, managing cash transactions, and maintaining store safety and security, with or without reasonable adjustments
  • Interact effectively with customers to comprehend their requirements and provide satisfactory responses through clear and pleasant communication
  • Prepare meals and beverages according to standard or personalized formulas
  • Fulfill a multitude of responsibilities within the store during shifts
  • Demonstrated ability to easily acquire new knowledge and skills
  • Capability to understand and act upon oral and written guidelines, with a proclivity for seeking additional clarification when deemed necessary
  • Strong interpersonal skills
  • Being a team player involves actively participating in group endeavors and fostering a cohesive team spirit
  • Proficiency in establishing connections and fostering enduring relationships

Benefits and Perks:

Starbucks partners have access to a range of perks for themselves and their families:

  • Medical, dental, and eye care benefits
  • Basic and supplemental life insurance, and other voluntary insurance benefits
  • Disability insurance, whether short-term or long-term, safeguards individuals against income loss resulting from a temporary or extended disability
  • Paid parental leave
  • Family expansion reimbursement
  • Depending on the geographical area, the accumulation of sick time is affected by the number of hours worked
  • Bonus pay for employees required to work on any of the listed eight holidays
  • Active engagement in a 401(k) retirement initiative accompanied by employer-provided contributions
  • The Stock Investment Plan (S.I.P.) provides employees with the opportunity to buy company shares at a lower cost
  • Stimulated savings for unexpected situations and tools for financial security

About Starbucks:

Starbucks Coffee Company emphasizes fair employment practices where all applicants are given equal opportunities. Discrimination based on factors like race, religion, or sexual orientation is not tolerated during the selection process. The company values inclusivity, considering all candidates regardless of characteristics such as color, age, or disability. Candidates with protected veteran status are included in the recruitment process in accordance with the law. Starbucks follows legal protocols for assessing applicants with criminal backgrounds.

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