Executive Assistant

Executive Briefing Center Coordinator - MUST HAVE BRIEFING EXPERIENCE

Required Skills & Experience

• 2+ years of experience in customer experience, events, marketing, sales support, or similar roles
• Strong project management skills with the ability to manage multiple priorities
• Excellent verbal and written communication skills, with confidence working with senior executives
• Highly organized, detail-oriented, and proactive problem-solver
• Ability to build strong relationships across teams and leadership levels
• Strong interest in executive briefings and events
• Professional presence and sound judgment in high-visibility settings
• Comfortable in fast-paced, deadline-driven environments
• Customer-first mindset with strong business acumen
• Ownership mentality and accountability
• Calm, diplomatic, and adaptable under pressure
• Passion for operational excellence and continuous improvement
• Detail orientated - working with EXCL files
• Understanding end target audience and working with different stakeholders
• Customers attending events

Internal executives

Nice to Have Skills & Experience

• Familiarity with tools such as Briefing Edge, CRM platforms (e.g., Salesforce), and collaboration tools (e.g., Slack) is a plus
• Experience in the technology industry is a plus

Customer Advocacy experience

Job Description

An Insight Global technology client is seeking a highly organized and customer-focused Executive Briefing Center (EBC) Coordinator to support executive-level customer engagements. This role is responsible for planning and executing seamless, high-quality briefing experiences at our Mountain View headquarters and Atlanta office. You will play a critical role in supporting strategic customer relationships by ensuring every engagement is well-coordinated, professional, and impactful.

Key Responsibilities

• Partner with Briefing Manager to understand customer goals and briefing requirements
• Host and manage executive briefings with confidence and professionalism
• Coordinate all logistics, including:
• Catering
• Room set up
• Audio/visual setup
• Interpretation services
• External vendors
• Manage speaker directory in Briefing Edge (Saas briefing management tool)
• Track engagement outcomes and support post-briefing follow-up and reporting
• Collaborate cross-functionally with Sales, Marketing, and Facilities teams

Support broader executive events and customer advocacy programs, may include occasional travel