Strategic Account Manager

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

In addition to our core business, Workstream is home to a small, fast-moving Robotics team focused on advancing the next generation of artificial intelligence and robotics. We partner with a leading AI and robotics company to produce high-quality, large-scale egocentric (first-person) video datasets that help train advanced AI models.

Our Robotics team develops scalable data collection and annotation pipelines that enable the efficient creation of high-quality training datasets, helping AI systems better understand human actions, environments, and everyday interactions. We're also building a new category of connected hardware designed to operate reliably throughout the day in thousands of homes and businesses. By combining cutting-edge data collection, automation, and hardware innovation, this team is helping shape the future of intelligent systems and real-world AI applications.

Grow With Us

We are looking for a Strategic Account Manager to join our team. This role will report to the Head of Corporate Partnerships. This is a high-visibility, cross-functional role at the intersection of enterprise sales, strategic account management, and executive relationship building. You'll own and grow Workstream's most important brand partnerships - working directly with C-suite stakeholders at the largest restaurant and hospitality franchises in the world to drive adoption, expansion, and long-term commitment.

Work Environment

This role is 4 to 5 days in-office, designed to support close collaboration with the sales team and cross-functional partners. Being in the office enables faster decision-making, stronger team alignment, and real-time collaboration essential for building and scaling our sales motion.

Fast-paced, collaborative sales floor environment

Daily in-person interaction with Sales, Marketing, and Leadership teams

Day In The Life

Build and nurture trusted relationships with executive leadership - CHROs, VP Talent Recruiting, COOs, and more - at Top 100 franchised brands to execute preferred vendor and MSA entitlements, and expand the partnership from corporate-owned locations throughout the full franchise system

Represent Workstream at the executive level at industry conferences and partner events, including leading panels, speaking on stage, and positioning Workstream as the category leader in AI-powered workforce management for franchise brands

Project manage the execution of key strategic initiatives with corporate partners: brand marketing entitlements (webinars, co-hosted events, association relationships), Quarterly Business Reviews, product roadmap prioritization, brand-specific integrations, and more

Own the full product story - demo Workstream's platform, identify upsell and cross-sell opportunities, and lead pilots from scoping through expansion commitment

Present franchise usage data, ROI analysis, and value creation narratives to C-level stakeholders to secure buy-in for scaling beyond beta and throughout the franchisee base - including building compelling case studies, crafting account plans, and driving store rollout commitments

Work cross-functionally with sales, marketing, customer success, and product/engineering to ensure Corporate Partnership efforts drive incremental ARR growth while managing for CAC, payback period, and churn

Support the enterprise sales motion by facilitating warm introductions and executive advocacy from corporate stakeholders to their largest franchisees

Build cross-functional brand strategy plans and manage execution end-to-end

Plan and attend private partner events and conferences to improve our relationship with key partners

Who You Are

5+ years in account management or strategic partnerships - AM experience is required, but comfort with selling, commercial conversations, and moving deals forward is what sets the right candidate apart

You build lasting executive relationships and know how to move them forward commercially - you're not just a relationship keeper, you're a relationship driver

Comfortable operating at a company that's constantly innovating - you can speak confidently to where the product is going, not just where it is today and you've worked at a startup and know what that means

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