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Veterans Service Representative (AQRS)
Veterans Benefits Administration · Winston-Salem, North Carolina · Posted Jun 24, 2026
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This position is located in a Department of Veterans Affairs, RO (VARO), Veterans Service Center (VSC) and Benefits Eligibility Support Team (BEST). The AQRS is an integral part of the VSC/BEST quality assurance program and is a key technical adviser to the Veterans Service Representatives (VSRs), in the RO. The purpose of this position is to measure individual performance quality as well as identify training needs through the review and assessment of completed compensation and pension claims.