Executive Assistant - Operations

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.

Please note that we do not offer visa sponsorship for this position.

Role Summary

National Life Group® is a purpose-driven organization with a mission to Do good. Be good. Make good. We are committed to fostering a culture of inclusion, belonging, and diversity where all associates can thrive.

In this role, you will provide executive-level administrative support to the Operations team on our Texas campus, as well as occasional support to the Operations Executive Vice President. In addition, you will be responsible for planning, organizing and/or managing special projects led by the Executive Vice President of Operations. This role will interface with all levels of leadership across the organization. Strong organization, prioritization, discretionary judgment, communication, time management skills, and the ability to manage multiple priorities are critical to this role. Mentorship and professional development opportunities will be provided to support your growth in this role.

This position offers a hybrid work schedule requiring onsite presence four (4) days per week, Monday through Thursday, based on current core days. Schedule expectations may change with advance notification and manager discretion.

Essential Duties and Responsibilities

Act as ambassador and spokesperson, both formally and informally, by building rapport between the leadership team and all business areas; position plays a critical role in the overall effectiveness of relationship management, acting as partner and point-person to coordinate and facilitate communication.

Draft communication as needed; collaborate with leadership on messaging and managing information flow

Arrange travel, accommodations, itineraries and all correspondence related to necessary arrangements including management of expense reports

Plan, organize and execute events such as meetings, team building activities, luncheons, client dinners and special projects

Act as backup to Senior Executive Assistant to manage and maintain Executive’s calendar including scheduling of appointments and meetings (includes preparing meeting agendas). Ensures that executive has sufficient time allotted in schedule to address top priority initiatives.

Maintain files, records, and correspondence for meetings

Prepare information and research for senior leadership needs

Prepare presentations and related materials

Develop a foundational understanding of National Life Group Operations business models and decision-making processes

Assist in the onboarding and offboarding of business area associates

Work collaboratively with other administrative professionals and contribute to the success of the team

Other duties as assigned by leadership, including participation on special projects and specific committees as needed to meet business needs

All other duties as assigned.

Minimum Qualifications

Bachelor’s degree in Business Administration or related field; equivalent years of job experience or certification

Minimum of 5 years of senior-level administrative professional experience

High level interpersonal skills to handle sensitive and confidential situations; requires demonstrated poise, tact and diplomacy and ability to interact effectively at all levels

Display a high level of initiative, anticipate needs of the leadership

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent quality and attention to detail

Must be willing and able to work more than a 40-hour work week if necessary

Strategic mindset as well as strong critical thinking and project coordination skills

Experience supporting leadership in a fast-paced corporate environment preferred.

Must be able to pass a background check

Preferred Qualifications

Proficient with computer software applications in word processing, spreadsheets, database and presentation (e.g., MSO365, Concur, UltiPro) as well as the demonstrated ability to rapidly learn new company-specific systems and processes

Experience with project coordination and event planning strongly preferred

Position may require occasional flexibility outside standard business hours to support meetings or events

Benefits

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