Lead, Brand Experience & Marketing

The Lead, Brand Experience Marketing supports revenue growth and brand visibility for the Jackie Robinson Training Complex by assisting with execution of marketing initiatives, social media, media relations, corporate partnerships sales, and ticket sales and operations. This role works closely with the Coordinator, Marketing. Retail Brand Experience to translate strategy into execution. The Lead, Brand Experience Marketing collaborates closely with the Lead, Retail Marketing to ensure an engaging brand presence across social media, ticketing, retail, marketing activations, and event execution. This position is hands-on, event-facing, and plays a key role in driving revenue and delivering high-quality experiences for guests, partners, and other stakeholders.

Responsibilities

Marketing Execution, Brand Experience, and Media Relations

Assist in scheduling and creating content for advertising campaigns, utilizing both traditional, digital, and social media platforms

Serve as a primary contributor to the development and management of content for the JRTC’s social media channels

Create basic marketing graphics and internal and external signage as required

Generate sales leads through networking, outreach, and targeted email campaigns in alignment with the JRTC’s marketing strategy

Manage and archive facility/event photos and videos; serve as a primary contact for third-party photographers and videographers

Support community-facing and marquee events through strong on-site brand and guest experience education

Assist in the development and execution of on-site activations, fan engagement initiatives, and sponsor experiences that enhance the overall event atmosphere and audience engagement

Enhance brand visibility by facilitating media outreach, building relationships with key media contacts, and strategizing ways to secure media coverage

Sales Corporate Partnerships

Assist with sales of corporate sponsorships by identifying potential partners, securing agreements, and cultivating long-term relationships

Oversee the execution of partnership deliverables, ensuring sponsors receive exceptional service and measurable value

Prepare data-driven reports to showcase the effectiveness of partnerships, facilitating renewals and continued success

Ticket Retail Operations Support

Support the Coordinator, Marketing, Retail Brand Experience with on-site ticketing operations during events, including will-call assistance, ticket scanning support, and guest flow coordination

Assist in development of ticket sales strategies and outreach

Support the Lead, Retail Marketing with retail-related needs, including coordination during events, promotional tie-ins, and guest flow alignment

Assist with retail staffing coordination and issue resolution during high-volume events as needed

Collaborate on cross-promotional initiatives that connect ticketing, partnerships, and retail revenue opportunities

Event Cross-Functional Support

Collaborate with cross-functional teams to execute key events, such as the Jackie Robinson Day Game, the Andre Dawson Classic and other signature MLB and third-party events at the facility

Serve as an on-site point of contact for media relations and brand execution during MLB and third-party events

Qualifications Skills

A Bachelor’s Degree in Business, Marketing, Communications, Sports Management, or a related field is preferred. Equivalent education and experience will also be considered

1–3 years of experience in sports marketing, sales, or a related field is preferred

Prior experience working in professional or amateur baseball is highly desirable

A professional, self-motivated individual who excels both as a team player and working independently with minimal supervision

Strong ability to manage both personal and team time effectively

Supervisory experience of at least 1 year is preferred

Excellent written and verbal communication skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with Adobe Suite (Illustrator and InDesign) and/or Canva is preferred

Ability to lift boxes and equipment up to 30 pounds as needed

Ability to work irregular hours including nights, weekends, and holidays

Possession of a valid Driver's License

Pay Rate: $17.00 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce ath…