Director, Retail Insights

This is a HYBRID position, 4 DAYS A WEEK at client sites in the Edison, NJ area.

As a Client Director, you'll serve as the senior leader responsible for bringing compelling, thoughtful, action-oriented analysis across major retail client accounts. This role requires a proven ability to understand retail value chain, build client relationships, and deliver insights that drive provocative conversations. Acting as the voice of the client internally, the Client Insights Director ensures alignment with NIQ’s commercial teams and fosters long-term partnerships.

Responsibilities

Actionable Insights and Provocative Thought Leadership

Maintain and build productive business relationships with key client contacts. Act as a trusted advisor to senior stakeholders.

Align with account teams to advance account strategy and commercial objectives.

Drive thought leadership initiatives and deliver actionable insights leveraging NIQ data and tools.

Client Engagement & Growth

Manage client relationships and champion their objectives internally.

Identify and translate client needs into actionable revenue leads.

Drive revenue growth through renewals, upsells, and new solution adoption.

Team Leadership

Manage and mentor a team of Client Managers, Associate Client Directors, and Analysts.

Foster a culture of collaboration, accountability, and continuous improvement.

Operational Excellence

Oversee delivery quality and adherence to SLAs.

This is a HYBRID position, 4 DAYS A WEEK at client sites in the Edison, NJ area.

8+ years in client leadership roles within retail or CPG.

3-5+ years’ experience of direct report responsibility mentoring, managing and leading associates.

4 days per week ONSITE with Client

Proven success managing large accounts and complex negotiations.

Strong analytical storytelling skills and consultative mindset

Working knowledge of syndicated data offerings with exposure to NIQ and/or similar solutions.

Excellent written and verbal communication skills; adaptable and polished in diverse settings.

Exceptional communication, influencing, and stakeholder management skills.

Ability to lead diverse teams and drive transformation initiatives.

Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities.

Able to work collaboratively with internal & external teams.

BA/BS required; Master's degree a plus

Travel 10-15% expected

This role has a market-competitive salary with an anticipated base compensation of the following range: $140,000 - $170,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

US Benefits

Comprehensive healthcare plan (medical, Rx, dental, and vision).

Flexible spending accounts and a Health Savings Account (including company contributions).

Life and AD&D insurance.

401(k) retirement plan including company matching contributions.

Disability insurance.

Tuition Reimbursement.

Discretionary paid time off program and 11 paid holidays.

Our Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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