Front Desk Clerk - Country Inn & Suites Boise

Country Inn & Suites Boise Meridian is a well-established hotel that offers comfortable accommodations and outstanding guest service in the Boise Meridian area. As part of the Choice Hotels International brand, it provides a welcoming environment for both business and leisure travelers, offering a range of amenities and hospitality services designed to enhance the guest experience. The hotel is known for its clean rooms, friendly staff, and convenient location near local attractions, shopping centers, and transportation hubs. It prides itself on maintaining high standards of customer satisfaction and creating a positive, inclusive work environment for its employees. This hotel is committed to hiring reliable, customer-focused individuals who are passionate about delivering exceptional service and contributing to a cohesive team atmosphere.

The Front Desk Clerk position at Country Inn & Suites Boise Meridian is a vital role focused on providing a warm welcome to guests upon their arrival and ensuring smooth, efficient front desk operations throughout the shift. This part-time role is scheduled from 3:00 PM to 11:00 PM and is perfect for individuals who enjoy interacting with people and thrive in a dynamic hospitality environment. Acting as the first point of contact for guests, the Front Desk Clerk handles check-ins and check-outs, manages reservations, answers guest inquiries, and processes transactions with accuracy and confidentiality. The role also involves supporting hotel occupancy goals by promoting services and amenities, maintaining the cleanliness and organization of the front desk and lobby area, and assisting with additional tasks as needed. The position may occasionally require stepping in as Manager on Duty, demonstrating critical thinking and problem-solving abilities.

Working at Country Inn & Suites Boise Meridian offers a variety of benefits including flexible working hours, competitive pay with bonus eligibility, and performance-based annual increases. Employees who transition to regular, full-time status become eligible for a comprehensive benefits package including vacation pay, 401(k) retirement plans, hotel discounts, and other benefits. This position also requires a commitment to safety and security procedures and upholds high standards for guest confidentiality and service excellence. Candidates must be prepared to undergo a background check and drug test, as the hotel is an equal opportunity employer participating in the E-Verify program. The work environment involves being on your feet for most of the shift and may include light physical activities like lifting, bending, and moving around the property, as well as occasional assistance with outdoor tasks.