Customer Service Representative
Alphabe Insight Inc · Houston, TX, United States · Posted Jul 2, 2026
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Job Summary
We are seeking a customer-focused Customer Service Representative to provide exceptional support and ensure every customer has a positive experience. This role is ideal for individuals who enjoy helping others, solving problems, and building lasting customer relationships.
Responsibilities
Welcome customers and assist with inquiries and service requests.
Resolve routine customer concerns promptly and professionally.
Maintain accurate records of customer interactions.
Build positive customer relationships through outstanding service.
Identify customer needs and recommend appropriate solutions.
Support customer satisfaction and service quality initiatives.
Collaborate with team members to achieve service goals.
Follow company policies and customer service standards.
Participate in ongoing training and professional development.
High school diploma or equivalent required.
Strong communication and interpersonal skills.
Excellent customer service and problem-solving abilities.
Positive attitude and professional demeanor.
Strong organizational and multitasking skills.
Ability to work independently and collaboratively.
Reliable and detail-oriented.
Competitive salary ($45,000–$50,000 annually)
Career growth opportunities
Professional development and ongoing training
Collaborative and supportive work environment
Paid time off
Health, dental, and vision insurance
Retirement savings plan
Employee assistance program
Work-life balance
Performance recognition programs
Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.