Career Advisor

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: Career Advisor

REPORTS TO: Program Manager

LOCATION: Borderplex Region

EMPLOYMENT TYPE: Full-Time, Exempt Employee

Career Team is looking to hire a Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services to participants eligible for workforce programs. The Career Advisor guides jobseekers toward employment and training goals, removes barriers to success, and ensures accurate and compliant case management. Work is performed under the supervision of the Program Manager.

Your Impact on Career Team's Success:

Provide information and case management services to community members interested in workforce services

Complete intake and eligibility determination for assigned workforce programs

Assess jobseekers' employment, abilities, and training needs through interviewing, testing, and other methods

Serve as a liaison between workforce development programs and community partners and resources

Enter data into WIT and process clients through any participant information system as required

Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals

Stay on top of labor market trends and best practices in career and training paths

Counsel clients on available job opportunities, training programs, and other services

Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities

Conduct orientation sessions, workshops, job clubs, and other group presentations for clients

Assist participants in removing barriers to employment and training

Follow all policies, procedures, and regulations related to eligibility documentation

Maintain accurate individual case files in WIT for each registered customer, assuring each file contains all required eligibility documents and meets compliance requirements

Meet and/or exceed program benchmarks and participate in all staff-related events as required, including training, staff meetings, and individual supervision

Complete all required reports within the data management system

Approach each day and task with a “ZAG” mindset

Other duties and projects as needed

This position is expected to be a HYBRID position. The selected candidate will be required to work onsite as well as remotely.

To Qualify for This Role, You Must Have:

Bachelor's degree or higher or an equivalent combination of education and experience

Strong communication skills and knowledge about community resources

Possess strong analytical and problem-solving skills , with the ability to make well-thought-out decisions

Must be computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems

Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive

Ability to serve as a role model to customers and motivate them toward achieving goals

Ability to meet and exceed set goals and objectives

Excellent interpersonal, time management, customer service, organizational, and communication skills, both oral and written required

Knowledgeable about the WIOA program and other workforce program requirements

A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality

Exceptional time management skills to meet deadlines and work under pressure

A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role:

Bilingual or multilingual

Strong multitasking abilities and a proactive approach to tasks

Experience and knowledge of WIOA, TANF, SNAP, and other workforce development programs

Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Salary: $44,000 - $48,000/yr

Travel: As Needed

About Career Team:

Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

Named by Inc. Magazine as one of America's 500 fastest growing privately held companies

Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation

Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative,…