Cashier Supervisor

Company Overview:

Lowe’s Companies, Inc. stands as a leading FORTUNE® 50 home improvement retailer, serving millions of customers every week across the United States. Operating over 1,700 stores and employing nearly 300,000 associates, Lowe’s is dedicated to providing premium products, exceptional customer experiences, and strong community engagement nationwide.

Role and Responsibilities:

In the role of Cashier Supervisor at Lowe’s, you will lead the Front End team to ensure transactions are processed efficiently and accurately, creating a positive shopping atmosphere. You will demonstrate outstanding customer service while supporting store safety and operational standards.

• Supervise and assist customers at multiple assisted self-checkout stations.
• Warmly greet customers, offer product and service recommendations, and ensure smooth checkout flow.
• Provide SMART customer service by following Lowe’s policies and procedures.
• Assist customers in locating, selecting, carrying, or loading merchandise as needed.
• Address questions from customers and team members, and support project-related activities.
• Lead, mentor, and support Front End and Loader team members.
• Process sales transactions, returns, refunds, and handle cash responsibly.
• Open additional registers to maintain adequate coverage and reduce wait times.
• Inspect returned items for damages and manage both online and customer orders.
• Support price verification, product lookups, and inventory management.
• Monitor store entrances and exits, respond to security alerts, and assist in theft prevention.
• Maintain cleanliness and uphold safety standards across the store and work areas.
• Operate store equipment including Zebra phones, registers, CCTV, and paint mixers.
• Adhere to safety guidelines such as top stock safety, aisle blockers, and use of powered equipment with tether lines.
• Carry out additional tasks as assigned.

Required Skills and Experience:

• Less than one year of experience with computer data entry or information access.
• Under one year of experience utilizing retail technology such as smartphones or tablets.
• One to two years of retail cashier experience.
• Ability to lift up to 15 pounds, with or without reasonable accommodations.

Preferred Qualifications:

• High school diploma or equivalent.
• One to two years of experience in product identification and sales, including handling credit card payments, installations, and protection plans.
• One to two years experience as a head cashier.
• One to two years of experience in various Lowe’s store departments.
• One to two years of supervisory experience, including coaching, delegating, evaluating, and training staff.
• Under one year of experience recognizing shoplifting behaviors such as concealed items or altered price tags.

Compensation and Benefits:

Starting salary is based on experience, education, and location. Lowe’s offers competitive pay and a full benefits package designed to support your personal and career growth. For more information on benefits and eligibility, please visit Lowe’s careers site.

About Lowe’s:

Lowe’s is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace. We enforce all personnel policies without discrimination based on race, color, religion, sex, gender, age, ancestry, national origin, disability, sexual orientation, gender identity, marital status, military or veteran status, genetic information, or any other legally protected status.