Polish Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Polish Speaking Digital Trust and Safety Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm with a distinguished track record of connecting exceptional multilingual talent with leading organisations across Europe and beyond. We specialise in placing skilled professionals into high-impact roles across a wide range of sectors, including technology, customer experience, and digital media. At Mercier Consultancy Group, we are deeply committed to delivering outstanding career opportunities that empower our candidates to thrive in dynamic, international environments.

Job Overview

Mercier Consultancy Group is actively seeking a talented and motivated Polish Speaking Digital Trust and Safety Specialist to join a world-class social media team based on-site in Sofia, Bulgaria. This exciting Polish Speaking Digital Trust and Safety Specialist position in Bulgaria places you at the forefront of protecting online communities, ensuring that social media platforms remain safe, authentic, and compliant with established community standards and policies. If you are passionate about the integrity of digital spaces, fluent in Polish, and eager to pursue one of the most rewarding Polish-speaking jobs available in Europe today, we strongly encourage you to apply.

Key Responsibilities

Review, assess, and moderate user-generated content submitted on social media platforms, ensuring all material aligns with community guidelines, platform policies, and legal requirements applicable to Polish-speaking audiences.

Identify, investigate, and take appropriate action on potentially harmful, misleading, or policy-violating content across social media channels, including hate speech, misinformation, graphic material, and spam.

Utilise internal content moderation tools and workflows to accurately categorise and escalate high-priority trust and safety issues to senior review teams in a timely manner.

Analyse emerging trends in online harmful behaviour, misinformation campaigns, and coordinated inauthentic activity across Polish-language social media content.

Collaborate closely with cross-functional trust and safety teams, policy specialists, and legal stakeholders to ensure consistent and fair enforcement of platform guidelines.

Provide detailed written assessments and well-reasoned decisions on complex content cases, maintaining high levels of accuracy and quality in every review.

Contribute to the continuous improvement of moderation processes, policy documentation, and escalation frameworks within the social media trust and safety environment.

Maintain a high standard of data integrity and confidentiality when handling sensitive user information and case documentation in accordance with GDPR and internal compliance requirements.