Quality Assurance Manager

ThermalWorks LLC is seeking an experienced Quality Assurance Manager to serve as the technical quality authority across our factory operations, customer field sites, and internal quality control function. This is a cross-functional, high-visibility role that sits at the intersection of manufacturing, field service, and quality leadership.

The ideal candidate brings deep hands-on experience with mission-critical mechanical systems — particularly hydronic cooling, chiller platforms, and data center infrastructure — combined with the discipline and communication skills to document findings clearly and present them to leadership. This is not a desk role. The person in this seat will be in the factory, in the field, and in the meeting room. This role has a travel requirement of 50-65%.

Key Responsibilities

Include but are not limited to:

Factory Quality (2–3 Visits per Production Cycle)

Conduct structured walkthroughs of ThermalWorks manufacturing operations to identify quality concerns before units ship

Review assembly, wiring, piping, and commissioning documentation against engineering specifications and approved submittals

Coordinate findings with factory leadership and flag hold conditions requiring resolution prior to release

Document inspection outcomes and provide written reports to the Director of Quality

Field Quality Inspections

Perform on-site QA/QC inspections at customer data center locations to verify ThermalWorks equipment installation, commissioning, and service work meets required standards

Assess mechanical system performance against design intent including hydronic loop integrity, refrigerant circuit health, controls integration, and equipment startup

Coordinate site access and scheduling with field operations leadership

Generate structured inspection reports for each site visit, documenting findings, nonconformances, corrective actions required, and status of resolution

Quality Control Meetings Reporting

Participate in internal QC meetings as the field and factory intelligence source, presenting findings and trends to quality and service leadership

Maintain a running log of open quality items across factory and field, tracking status through closure

Collaborate with the tech support group to surface recurring field issues that may indicate systemic quality or design concerns

Support the development and refinement of inspection checklists, MOPs, SOPs, and QA/QC documentation standards

Director of Quality

Primary reporting relationship. Drives QC meeting participation, documentation standards, and quality findings escalation.

Field Operations

Coordinates site scheduling, field logistics, and alignment with field service teams during on-site inspections.

Tech Support

Interfaces on technical issue resolution, recurring fault patterns, and field support coverage.

Factory Leadership

Engages during factory visits for inspection coordination, build quality review, and pre-shipment hold authority.

Education and Experience

Required

7+ years of hands-on experience in HVAC/mechanical systems or industrial equipment manufacturing

4+ years of experience in a Quality position (engineer, supervisor, manager)

Demonstrated QA/QC experience on construction, commissioning, or service projects in data center or critical infrastructure environments

Ability to read and interpret engineering drawings, submittals, MOPs, SOPs, and EAPs

Strong written documentation skills — inspection reports, nonconformance logs, and findings summaries must be clear and actionable

Willingness and ability to travel to factory and field sites on a regular basis

Proficiency with BAS/BMS platforms for system verification during site inspections

Preferred

Experience with commercial or mission-critical HVAC/mechanical systems including chillers, hydronic loops, cooling towers, and associated controls

Experience with Turbocor centrifugal chiller platforms

Familiarity with dry cooler or adiabatic cooling systems

Prior experience presenting quality findings to management-level audiences

Background in instructor-level training or technical mentorship

Experience reviewing RFIs and equipment submittals

This position is structured for a senior technical professional who wants more than a wrench and a work order. You will be the quality intelligence function for ThermalWorks — the person who sees our product built, sees it in the field, and has a seat at the table where quality decisions get made. Your findings carry weight. Your reports go to leadership. Your site visits carry the authority of the Quality Control function.

ThermalWorks is a fast-growing manufacturer of adaptive dry cooling systems for hyperscale data center applications, operating within a vertically integrated infrastructure platform. This is a ground-floor opportunity to build a quality function that scales with the business.

About Our Parent Company, Endeavour

Endeavour is rethinking the infrastructure model for the benefit of all.…