Lead Operations Engineer

About CacheFly:

CacheFly powers fast, secure content delivery across the globe. We're a performance-driven, remote-first technology company that values ownership, accountability, and speed — and we hold our infrastructure to the same standard. Our global CDN serves customers who depend on us around the clock, which means the team behind it needs to be elite. We're small enough that every person has real impact, and serious enough about reliability that we never stop raising the bar.

The Role:

CacheFly is hiring the technical leader of our Operations team, the people who keep our global CDN platform running, fast, and reliable around the clock. This person will be a hands-on, technically elite operator who leads from the front and sets the standard by doing.

You are the most capable operator in the room, deep in Linux systems, HTTP and caching internals, and the network itself, troubleshooting, tuning, automating, and resolving the hardest problems alongside the team rather than from a distance.

The Operations team is the backbone of CacheFly’s CDN. The team runs the day-to-day platform, provision servers and PoPs, upgrade components and fleets, and manage service configuration across the network. We obsess over configuration consistency and continuously raising the performance baseline — finding bottlenecks and degradation before they become incidents. We also own customer support tickets and partner with pre-sales on proof-of-concept engagements.

You will lead all of it. The full Operations team reports to you, and you report directly to the VP of Engineering.

You’ll lead a team from day one as its technical anchor. Formal people management is not the focus of this role right now, but it will become part of the job as the role matures. We expect you to develop that muscle over time, with support from technical leadership and HR as you ramp.  If you’ve never managed before but want to, this role is designed for that path.