Operations & Maintenance Technician II; Philadelphia Metro Area

Position: Operations & Maintenance Technician II (Philadelphia Metro Area)

Operations & Maintenance Technician II

Headquartered in Charlottesville, Virginia, Sun Tribe is one of the fastest growing clean energy companies in the Mid-Atlantic United States. Thanks to an experienced, in-house team of engineers, analysts, technicians and electricians, Sun Tribe O&M is able to provide best-in-class technical asset management and operations & maintenance ("O&M") services for our client-partners across a growing portfolio of over 150 operational sites throughout the region.

The Operations & Maintenance Technician II will be responsible for helping to ensure the operational performance of our generation and energy storage asset portfolio. This position requires a variety of technical and other skills to perform various aspects of solar PV system O&M, including system monitoring, preventative maintenance inspections, troubleshooting and diagnosis, and corrective repairs. This role is part of a career progression series and is marked by increased technical experience and responsibility.

The O&M Technician II reports directly to the Operations & Maintenance Manager. It is expected that this position will require approximately 10% office work and 90% field work (day travel).

Responsibilities

Relationship Management

• Fosters positive working relationships with all internal and external stakeholders.
• Fosters a sense of trust and reliability on behalf of all asset owners and/or owner representatives by providing timely and accurate communication about all site issues.
• Builds strong relationships with host facility staff and off-taker representatives through proactive communication and adherence to all site access guidelines.

Planning And Administration

• Reviews upcoming assigned work orders and prepares needed tools, materials and equipment.
• Maintains assigned vehicle and tools.
• Manages personal inventory of consumables (zip ties, wire clips, cleaning materials, etc.)
• Submits required information to request warranty replacements via manufacturer RMA process.
• Processes components and parts removed from sites for outbound shipping, inventory or disposal
• Assists in receiving replacement equipment, facilitating returns, and maintaining a stock of spare parts and equipment.

System Operation And Maintenance

• Performs annual preventative maintenance inspections (PMIs) as assigned and completes relevant electronic inspection checklists / reports.
• Responds to site outages as directed and performs on-site troubleshooting to include documenting as found conditions and performing root cause analysis.
• Recommends and performs corrective repairs including but not limited to the removal and replacement of system components and other corrective actions as required.
• Documents all service visits, including annual inspections, assessments, maintenance and other field work. Communicates relevant details in a timely manner via appropriate reporting format.
• Facilitates warranty equipment replacements by capturing necessary data and filing reimbursement claims in a timely manner.
• Utilizes monitoring platforms to periodically review the health of all operating assets as assigned.
• Diagnoses site issues, either remotely or on site, and communicates relevant information via cloud-based ticketing platform (Smartsheet and/or other software systems).

Safety & Training

• Instills and adheres to the organization's safety culture.
• Reports safety observations via electronic safety log and utilizes stop work authority as required.
• Continuously assesses job-related hazards, implements relevant control measures, and notifies supervisor when work scope is unsafe to perform.
• Properly utilizes relevant Personal Protective Equipment (PPE) according to contractual obligations, NFPA 70E, and OSHA requirements.
• Demonstrates knowledge of electrical safety including principles of NFPA 70E.
• Practices continuous learning and seeks to become a subject matter expert on all major equipment types installed across our fleet of assets including DAS, inverters, trackers, and substation equipment.
• Maintains relevant equipment operator licenses as required.

Basic Qualifications Required

• High School Diploma or equivalent is required
• Minimum two years of experience…