Inglenook: Wine Barista, Seasonal

• Location 1991 St. Helena Hwy,Rutherford, CA, 94573,United States
• Base Pay $19.00 - $20.00 / Hour
• Job Category Hospitality
• Employee Type Temporary - Benefitted
• Required Degree High school
• Contact information
• Name People Operations

Job Summary:

Think Wine Bar – where we offer wines by the glass and simple wine pairing bites, in a charming locale, opening onto the Chateau Courtyard. The Wine Barista is the perfect position to transition into the Wine Industry. This position provides a positive learning environment within an iconic winery, with a good pathway to wine education. Wine knowledge and restaurant experience preferred, but our emphasis is on hospitality and teamwork!

The Wine Barista provides Bistro guests with the finest service, while imparting proficient knowledge of the wines and vineyards, incorporating the rich history of the Estate. The Wine Barista will promote the Inglenook brand, while working with the rest of the Hospitality team to ensure every guest receives the optimal Inglenook experience. Every employee is an ambassador for the Estate.

Equity Statement:

All employees shall embrace the unique contributions based on the diverse backgrounds, ethnicities, cultures, experiences, and identities of each individual as we actively create and promote a company culture that is inclusive, welcoming, and supportive of all people.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Safety Statement:

All employees shall follow safe practices according to the Injury and Illness Prevention Policy (IIPP), render every possible aid to safe operations, and report all unsafe conditions or practices immediately to any management employee or Human Resources.

Essential Duties and Responsibilities:

• Attend to the guests’ needs by knowledgeably assisting in wine selections and pairings, selling wines by the glass or bottle, coffee, and other non-wine beverages.
• Assist in resolving guests’ inquiries or comments by listening to guests’ needs, taking into consideration appropriate options and elevating to manager if not resolved directly within this process.
• Provide guests with information about the Estate and other guest experience opportunities.
• Expertly discuss both wine and non-wine products with guests in order to promote sales.
• As needed, assist guests with wine and food pairing choices
• Facilitate and execute sales and shipping orders by processing transactions on POS, wrapping merchandise, processing forms for shipment.
• Keep up to date with ABC regulation, adhering to established company policies and procedures regarding the handling and service of alcoholic beverages.
• Keep up to date with reciprocal shipping laws and adhering to established policies regarding the shipment of wine.
• Take and fulfill guest orders indoors and outdoors, bussing and cleaning tables.
• Assist guest with transporting purchases to their vehicle.
• Open wine bottles, taste wine before serving to guest for quality assurance.
• Assist Hospitality Support with the daily set up and breakdown of Bistro seating as needed.
• Stock and maintenance of displays, samples, and supplies.
• Maintain visual aesthetic and cleanliness of Bistro- both on the floor and behind the bar.
• Assist and maintain daily inventory and order processing of wine to replenish stock throughout Chateau.
• Assist with quarterly wine and non-wine inventory as needed.

Chateau Hospitality (10%)

• Support guest experiences throughout Chateau as needed:
• Tastings – conduct educational tastings for guests and assist Chateau Hospitality and other staff members with set up and breakdown as needed.
• Tours – assist Wine Educators as needed.
• Host – greet guests, answer phones, provide information and promote sale of guest experiences.
• Retail – provide guests with information about non-wine products and facilitate sales.
• Events – support event staff with tours, tastings, wine service and sales during receptions and dinners
• Other Special Projects as directed.

Supervisory Responsibilities:

This job has no…