Customer Service/Administrative Assistant

Now Hiring: Full-Time Administrative Assistant (Bilingual Spanish) – Orange, CA

Contractors State License Schools, California's leading contractor exam preparation school, is looking for a friendly, organized, and customer-focused Administrative Assistant to join our Orange office.

If you enjoy helping people, thrive in a fast-paced environment, and are passionate about providing exceptional customer service, we'd love to hear from you!

What We Offer

• Competitive pay $21.50 per hour
• Monthly commission opportunities
• Potential quarterly bonuses
• 401(k) with company matching
• Paid sick time
• Company events and team activities

Key Responsibilities

• Welcome and assist students and customers in person, by phone, and via email.
• Deliver outstanding customer service and ensure a positive student experience.
• Assist students with applications, bonds, DBA filings, corporations, and related services.
• Maintain accurate student records using our Customer Management System (CMS).
• Monitor student progress and keep records up to date.
• Address student questions, concerns, and scheduling needs through inbound and outbound calls.
• Provide daily administrative support to the school's sales team.
• Develop and maintain knowledge of our programs and services to best assist students.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of customer service experience.
• Minimum of 2 years of administrative experience.
• Bilingual in English and Spanish (required).
• Strong communication, organizational, and multitasking skills.
• Proficiency with Microsoft Outlook, data entry, and general office software.
• Ability to prioritize tasks while maintaining accuracy and professionalism.

If you're looking to join a supportive team where your customer service and administrative skills make a real impact, we encourage you to apply today!

Pay: $21.50 per hour

Benefits:

• 401(k) matching
• Employee discount
• Referral program

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person