Value Added Service Associate

Real people. Real service.

At  SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Value Added Services (VAS) Associate to join our growing Inventory Control Team and Fulfillment Center network. This individual will report into our Inventory Control Supervisor and is responsible for executing kitting, assembly, packaging, labeling, and inventory rework activities within the Inventory Control department. This role ensures that inventory impacted by promotions, internal process corrections, or quality initiatives is accurately modified, documented, and returned to available stock while maintaining high standards of inventory integrity and quality control. If you are motivated and want to start a career with a rapidly growing company , we’d love to hear from you!

Job Type: Full-Time, Non-Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule: Monday through Friday, from 11:00am to 7:30pm EST

Base Salary: $20.00 per hour (paid weekly)

Responsibilities:

Assemble and package kits by combining multiple products, components, or promotional materials according to defined work instructions

Perform inventory rework resulting from internal process corrections, quality holds, labeling errors, packaging updates, or operational changes

Repackage, relabel, or reconfigure products to meet updated internal standards or customer requirements

Locate, pull, stage, and return inventory components accurately to support VAS and rework activities

Verify correct item numbers, quantities, and product condition prior to assembly or rework

Apply barcodes, pricing labels, and internal identification tags in accordance with company standards

Inspect completed kits and reworked items to ensure accuracy, completeness, and proper packaging integrity

Identify and report discrepancies, shortages, or damaged inventory discovered during VAS activities

Prepare and insert required documentation such as packing lists, instruction sheets, or internal reference materials

Maintain accurate production and rework documentation and communicate inventory adjustments to leadership

Maintain organized and clearly segregated work areas for active projects, completed kits, and inventory pending rework or disposition

Requirements :

High school diploma or GED equivalent

Ability to push and pull objects up to 60 pounds of force independently

Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds

Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications:

1+ years of warehouse, inventory control, assembly, or fulfillment experience

Experience performing kitting, labeling, or light assembly

Experience working in a fast-paced warehouse environment

Why work with us:

We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:

Comprehensive and affordable medical, dental, vision, and voluntary life insurance options

401(k) with up to 4% company match

Paid vacation, sick time, voluntary time off, and holidays

Company-paid life insurance and long-term disability

Discounted auto, home, and pet insurance programs

Flexible spending account (FSA)

Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)

Stepping Up to Leadership professional development program

Company rewards and recognition program

And more!

We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.

We promote work-life balance  – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!

We support growth  – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.

We give back  – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference th…