Summer Rental Cashier
Aspen Skiing Company · Aspen, CO, United States · Posted Jul 3, 2026
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Position Summary
The Rental Cashier serves as a frontline guest service specialist, providing accurate, friendly, and efficient support during equipment rental, retail, lift ticket, and Ski & Snowboard School transactions. This role requires broad knowledge of resort-wide products and services to ensure each guest receives helpful, seamless guidance, and personalized support. By creating a welcoming environment and resolving issues with confidence and care, the Rental Cashier helps guests feel valued and ready for their day on the mountain. This position reports to the Store Manager.
Job Posting Deadline
Applications for this position will be accepted until June 20th, 2026 for the 2026 Summer Season
Essential Job Functions / Key Job Responsibilities
Greet each guest with warmth and professionalism to create a welcoming first impression and set the tone for a positive rental experience
Assess guest needs by asking thoughtful questions and guiding them through rental, retail, ticket, and lesson transactions with clarity and care
Operate point-of-sale systems and Resort Technology Partners (RTP) software accurately to process sales, rentals, reservations, and guest data
Provide knowledgeable recommendations on winter sports equipment, accessories, and retail items, highlighting features and benefits that align with guest needs
Clearly explain pricing, package options, and resort services to help guests make informed purchasing decisions
Process payments, issue receipts, provide refunds or credits, and ensure each transaction is smooth, respectful of the guest’s time, and error-free
Maintain accurate cash handling and balance daily transactions with consistency and attention to detail
Proactively resolve guest questions or concerns with empathy, urgency, and a commitment to turning challenges into positive experiences
Stay informed about resort-wide services, products, and policies to confidently support guest inquiries and cross-departmental needs
Collaborate with team members to maintain a clean, professional, and guest-ready front desk and workspace
Other duties as assigned
Education & Experience Requirements
High school diploma or equivalent required
Minimum of 1 year experience in a cashiering, point-of-sale, or financial transaction role required
At least 1 year of experience delivering customer service in a fast-paced retail or hospitality setting required
Knowledge, Skills, and Abilities
Knowledge of basic accounting principles, U.S. currency handling standards, and resort products and services
Familiarity with point-of-sale (POS), reservation, and ticketing systems commonly used in retail or resort operations
Understanding of how accurate, timely transactions and cross-selling opportunities enhance the guest experience
Proficiency in Microsoft Office applications such as Outlook, Word, and Excel to support operational communication
Spanish and Portuguese language skills helpful in serving a diverse, international guest population
Skill in delivering clear, professional, and guest-focused communication in both calm and high-volume scenarios
Ability to multitask and serve multiple guests efficiently while maintaining accuracy and attention to detail
Ability to process payments, issue refunds, and balance cash drawers with consistency and care
Talent for resolving guest concerns with empathy, urgency, and a focus on positive outcomes
Commitment to following procedures, supporting team collaboration, and creating a warm, welcoming environment for all guests
Work environment and physical demands
Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time
Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
Must be able to frequency lift, push or pull up to 50 lbs. individually or with assistance
Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Paid Time Off Programs
Paid Leave Programs
Employee Ski Pass
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and q…