Medical Receptionist - Chiropractic & Functional Medicine Office

About the position

JOIN THE FASTEST-GROWING FUNCTIONAL CLINIC IN CHARLOTTE! Do you want to make a real impact in people’s lives while growing in a positive, health-focused environment? At Cornerstone Health Center, Inc., we help patients take control of their health through chiropractic care, functional nutrition, and advanced healing therapies. This is more than a job—it’s a chance to grow with a mission-driven team that loves what we do!

Responsibilities

• Greet and welcome patients as they arrive at the chiropractic office
• Answer phone calls and schedule/reschedule appointments using text message and telephone communication
• Assist chiropractors with patient examinations and treatments if certified
• Prepare treatment rooms for patient visits, ensuring cleanliness and organization
• Perform administrative tasks such as filing, data entry, and maintaining patient records in EMR system and dropbox
• Educate patients on chiropractic procedures and provide them with necessary information
• Collect payments
• Check out patients for appointments and supplements
• Manage patients schedules according to their care plan
• Prepare for patients’ next appointment, download documents and prepare files
• Meet with patients to describe care plan details and schedule

Requirements

• Associates degree or equivalent required
• Previous experience in a healthcare or customer service role required
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks effectively

Nice-to-haves

• Knowledge of chiropractic procedures and terminology is preferred
• Proficiency in using ER phone systems or similar software is preferred

Benefits

• Access to personalized functional program & benefits
• Product discount
• On-the-job training & development opportunities
• Paid time off
• Paid sick time