Property Manager - Storage Property

Job Title

Property Manager aka Client Happiness Hero & Master of Multitasking

Responsibilities

• Assist customers with renting units in‑person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
• Resolve issues professionally and positively
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well‑organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
• Shop local competitors in‑person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
• Monitor rates, specials, and revenue‑related factors
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws

Qualifications

• High school diploma/GED required
• Experience in sales or retail environment preferred
• Experience in fast‑paced, customer service‑related environment preferred
• Property Manager: At least one year of experience in property management preferred
• A background screening will be conducted at time of hire
• For positions that involve driving, a valid driver’s license and reliable transportation are required

Working Hours

Monday - Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Benefits

• Performance‑based bonuses and incentives
• Regular team recognition events and awards
• The occasional unofficial title change to Tenant Relations Guru or Operations Overachiever for top performers