Digital Trust and Safety Specialist with Danish - Work In Sofia, Bulgaria

Digital Trust and Safety Specialist with Danish and English

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with outstanding career opportunities across the continent. With a deep commitment to candidate success and employer satisfaction, we specialise in placing professionals in roles that truly align with their skills, language abilities, and ambitions. At Mercier Consultancy Group, we don't just fill positions — we build careers and shape futures.

Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a Digital Trust and Safety Specialist with Danish and English to join a dynamic, fast-growing social media operation based in Sofia, Bulgaria. This on-site Digital Trust and Safety Specialist with Danish and English position in Bulgaria is ideal for driven individuals who are passionate about creating safer, more authentic digital environments across social media platforms. If you are seeking Danish-speaking jobs that offer genuine international impact, professional growth, and an exciting new chapter abroad, this is the role for you.

Key Responsibilities

Review, assess, and moderate user-generated content on social media platforms in Danish and English, ensuring full compliance with community guidelines and platform policies.

Identify and action harmful, misleading, or policy-violating content including hate speech, misinformation, graphic material, and spam within the social media environment.

Investigate reported accounts, posts, and interactions, applying consistent and accurate trust and safety judgements across a high volume of cases.

Escalate complex or sensitive content cases to senior trust and safety teams or specialist departments in a timely and professional manner.

Monitor emerging trends, coordinated inauthentic behaviour, and potential threats to platform integrity within the Danish-language social media ecosystem.

Contribute to the ongoing refinement of content moderation policies by providing detailed feedback and insights to internal stakeholders.

Maintain precise, well-structured documentation of reviewed cases, decisions made, and escalation outcomes in accordance with quality standards.

Collaborate cross-functionally with international trust and safety teams to ensure a cohesive and effective approach to digital safety across social media channels.