Medical Assistant/Receptionist

The Medical Assistant/Receptionist plays a crucial role in ensuring smooth operation within healthcare settings by providing support to medical staff and delivering excellent patient service. This hybrid role combines clinical assistance with front-desk responsibilities, making it essential for maintaining efficient workflow and patient satisfaction.

Responsibilities

• Greet and check in patients, verifying their information and appointments
• Assist healthcare providers with clinical tasks such as taking vital signs and preparing patients for examination
• Manage phone calls, schedule appointments, and maintain patient records accurately
• Handle billing and insurance verification processes
• Ensure cleanliness and readiness of exam rooms and medical equipment
• Coordinate patient flow to maximize efficiency and minimize wait times
• Communicate effectively with patients regarding procedures, treatment plans, and follow-up instructions
• Perform administrative duties including filing, data entry, and managing correspondence