Operations Internship

Hybrid (Morristown, NJ)

ABOUT PERFORMLINE

PerformLine is a leading provider of multi-channel marketing compliance technology for enterprises in highly regulated industries. The company's platform supports pre-publication review of marketing assets and post-publication monitoring across marketing channels including web, social, and email—helping organizations manage risk, ensure regulatory compliance, and protect their brands at scale. PerformLine is headquartered in Morristown, New Jersey, and serves clients across financial services and other regulated markets.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

OUR INTERNSHIP PROGRAM

Our program provides value for our interns both during and after their internship!

PerformLine interns can expect to build valuable skills, knowledge, tools and training through a series of hands-on "prep sessions" to fully prepare them for their next career move. Think mentorship, resume reviews / enhancements, interview training and even mock sessions to practice their new skills!

**Ask about earning course credit for your university!!**

WHAT YOU'LL DO

Data AI Workflows

Use Claude and other AI tools to extract, clean, and transform large client data sets — building repeatable, AI-assisted workflows instead of one-off manual pulls

Analyze data and surface actionable insights, using Claude to accelerate exploration, summarization, and reporting within the product interface

Maintain tracking of client-specific reporting goals based on quotas and capacity

Conduct industry research (federal regulation, speech analytics, internet protocols) and use AI to synthesize findings and apply them to team processes in real time

Build comprehensive playbooks and prompt guides to add to our training library

AI Automation Support / QA

Test AI and automation tools by running structured test cases, evaluating outputs, and flagging failures or edge cases for engineering follow-up

Identify candidates for AI automation by spotting repetitive manual tasks based on volume, repeatability, and error rate

Handle exceptions and edge cases that AI can't yet manage, applying judgment where human review is required

Use SQL and AI-assisted checks to validate that automated and AI-generated outputs match expected results

Track QA outcomes across AI/automation rollouts, noting regressions and gaps

Build reports that measure AI/automation impact vs. manual baseline (time saved, error reduction, task deflection)

WHO YOU ARE

Organized, detail-oriented, and an expert multi-tasker

Quick to learn new technologies and curious about applying them to real work

Excellent writing and research skills (including the ability to prompt AI effectively)

Self-motivated team player comfortable in a high-growth, fast-paced startup

Able to take a project and run with it under limited supervision

Positive, can-do attitude that thrives amidst ambiguity

Track record of over-achievement

WHY YOU'LL LOVE US

Growth potential and great intern retention rate

Start up atmosphere, no cubicles or suits here!

Fun work environment where hard work is rewarded

Frequent happy hours and team outings

An office always stocked with coffee, snacks, and other drinks

Teammates who have your back in and out of the office

WHAT WE OFFER

Estimated hourly range $20-25.

Exact compensation for this role depends on a variety of factors, including experience, skills, and market data.

PerformLine participates in E-Verify

This role requires work authorization without employer sponsorship