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Security Manager

Millennium Hotels and Resorts · Sunnyvale, California, United States · Posted Jul 9, 2026

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Hotel Name: M Social Sunnyvale

Location: Onsite – Sunnyvale, CA

Salary Range: $80,000.00 - $90,000.00

Join the Team at M Social Sunnyvale

At M Social Sunnyvale , we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart , M Social delivers a bold and vibrant hospitality experience.

About M Social Sunnyvale

As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

Passion for Hospitality – Delivering meaningful and memorable guest experiences

Entrepreneurial – Taking ownership and acting with agility

Innovation & Progressive – Continuously improving how we operate and serve

Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role

As our Security Manager , you will lead all aspects of hotel safety, security, and loss prevention while fostering a safe, welcoming environment for guests, team members, and visitors. You will oversee the property's security operation, emergency preparedness, investigations, and regulatory compliance while partnering closely with hotel leadership to protect our people, assets, and reputation.

This role is ideal for a hospitality leader who is calm under pressure, highly visible, and committed to creating a culture of safety, service, and accountability.

Your Impact

You will play a critical role in protecting the hotel, its guests, and team members by developing proactive safety initiatives, leading investigations, ensuring regulatory compliance, and maintaining the highest standards of security throughout the property.

What You'll Be Doing

Leadership & Ownership

Lead all hotel security and loss prevention operations

Supervise, coach, and develop the Security team

Foster a culture of safety, accountability, and exceptional guest service

Maintain a highly visible presence throughout the property

Safety & Security Operations

Develop and implement security procedures and emergency response plans

Monitor hotel security systems, surveillance equipment, and access control

Conduct routine property inspections and security audits

Respond to emergencies, disturbances, and critical incidents

Coordinate with local law enforcement, fire departments, and emergency responders when necessary

Investigations & Risk Management

Conduct investigations involving guest incidents, employee matters, theft, property damage, and workplace accidents

Prepare accurate incident reports and maintain confidential documentation

Identify security risks and implement corrective action plans

Support insurance claims and risk management initiatives

Guest & Team Member Safety

Promote a safe and welcoming environment for guests and team members

Respond professionally to guest concerns and emergency situations

Conduct safety training and emergency drills

Partner with Human Resources on workplace investigations and safety initiatives

Team Collaboration

Partner closely with Engineering, Front Office, Housekeeping, Food & Beverage, Human Resources, and hotel leadership

Support hotel operations while balancing guest service and safety priorities

Promote a culture of communication and collaboration across departments

Compliance & Standards

Ensure compliance with OSHA regulations, California workplace safety requirements, and company policies

Support Workplace Violence Prevention Plan (WVPP) compliance and training

Maintain required safety records and documentation

Ensure compliance with fire life safety regulations and hotel emergency procedures

Financial & Business Performance

Manage departmental budgets and security-related expenses

Monitor contract security services and vendor relationships when applicable

Identify opportunities to improve operational efficiency while maintaining security standards

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