Local Operations Supervisor
Supplyhouse · Canal Winchester, Ohio, United States · Posted Jul 7, 2026
Apply on company site Track it in JobSkout
Real people. Real service.
At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.
We are looking for a new Local Operations Supervisor to join our growing Local Operations Team and Fulfillment Center network . This individual will report into our Assistant General Manager and is responsible for the oversight, development, and accountability of the local operations team. If you are looking for a career that will allow you to motivate team members and support management, we’d love to hear from you!
Job Type: Full-Time, Exempt
Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110
Schedule: Monday through Friday, from 8:30am to 5:00pm EST
Salary: $65,000 – $81,000 per year
Please note: Training for this position will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!
Responsibilities:
Confirm daily routes and ensuring the Local Delivery Drivers are available to take orders
Oversee Pickup Counter Associates in assisting customers on-site and during pickup counter hours of operations
Assist Customer Service Team in Slack regarding anything related to Local Delivery and Pickup
Communicate with Local Delivery Drivers while they are out on their routes
Work with customers over the phone as it pertains to Local Delivery/Pickup orders
Schedule new orders into WorkWave until cutoff times
Ensure all vehicles are functioning properly and are up to date for maintenance
Oversee waves, replenishment, picking and packing as it pertains to Local Delivery and Pickup orders
Carry out supervisory responsibilities in conjunction with the warehouse General Manager, and accordance with SupplyHouse.com's policies and procedures
Collaborate with the General Manager in aspects including but not limited to: hiring, training, assigning and directing work, appraising performance, disciplinary actions and addressing complaints/resolving issues
Communicate all departmental personnel related issues to the warehouse General Manager prior to addressing team members to discuss the course of action
Requirements:
High school diploma or GED equivalent
Ability to push and pull objects up to 60 pounds of force independently
Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
1–2 years of leadership experience in a fulfillment, warehouse, or distribution environment
Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
Demonstrated ability to train, coach, and develop associates to achieve departmental goals
Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
Strong understanding of safety practices and ability to promote a safe and compliant work environment
Direct fleet, transportation, routing, or delivery management experience
Gig platform familiarity
Preferred Qualifications:
Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
Familiarity with performance management, including conducting feedback sessions and supporting employee development
Why work with us:
We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
401(k) with up to 4% company match
Paid vacation, sick time, and holidays
Company-paid life insurance and long-term disability
Discounted auto, home, and pet insurance programs
Flexible Spending Account (FSA)
Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
$750 annual professional development budget
LinkedIn Learning membership
Company rewards and recognition program
And more!
We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
We sup…