Health Center Office Coordinator & Medical Assistant

Lake Forest Academy seeks a full-time Office Coordinator / Medical Assistant to support the daily operations of its on-campus Health Center. Candidates must be available to work in the office Monday through Friday, 7:30am – 3:30pm while school is in session between the months of August through May; this is not a remote or hybrid position.

The Health Center provides comprehensive healthcare services to boarding and day students ages 13–19, supporting both routine and acute care needs in a confidential, student-centered environment. This role serves as the first point of contact for students seeking care and plays a key role in creating a welcoming, organized, and supportive healthcare experience. The ideal candidate is professional, organized, and compassionate, with strong communication skills. A Certified Medical Assistant is strongly preferred.

General overview of responsibilities:

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Serve as the primary front desk and reception support for the Health Center, greeting students, faculty, staff, and families in a professional and welcoming manner.

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Manage student check-in and check-out processes, and the daily clinic flow, to ensure efficient operations.

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Provide information about Health Center services while maintaining strict confidentiality in accordance with HIPAA, FERPA, and school policies.

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Support clinical operations by assisting healthcare providers with basic clinical tasks within the scope of training, including, but not limited to, preparing exam rooms, supporting health screenings, and assisting with documentation in the electronic health record system.

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Maintain accurate student health records, scan and organize medical documentation, and support compliance tracking, including immunizations and required health forms.

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Coordinate communication with students, families, providers, and internal school departments to support continuity of care.

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Assist with inventory management, supply ordering, and general administrative and operational support.

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Contribute to a calm, supportive, and student-centered environment where adolescents feel comfortable seeking care.

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Participate in staff meetings, training, and ongoing Health Center improvement efforts.

The required characteristics and/or skills of this position are:

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Strong commitment to student-centered care and adolescent health and wellness.

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Excellent organizational, multitasking, and communication skills.

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Strong attention to detail and accuracy in documentation and recordkeeping.

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Ability to maintain professionalism, discretion, and confidentiality at all times.

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Strong interpersonal skills and the ability to build rapport with teenagers.

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Team-oriented mindset and willingness to support a small clinical staff.

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Ability to manage competing priorities and frequent interruptions throughout the school day.

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Commitment to supporting LFA’s mission and values.

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Upholds LFA standards of professional courtesy, punctuality, discretion, and confidentiality

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Supports departmental goals and colleagues.

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Eagerness to get involved in a boarding school community.

Required experience and/or education:

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1–3 years of experience in a medical office, school health center, or patient-facing healthcare role preferred

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Certified Medical Assistant strongly preferred

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Experience with electronic health records (EHR) systems preferred

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Experience working with adolescents strongly preferred

Compensation/Benefits:

This is a full-time position and eligible for full benefits, with a pay range between $22-$28 per hour, or $35,000-$50,000 per year for working around 40 weeks annually. While school is in session, the individual is eligible for 10 days of personal time off (PTO) per school year, in addition to school breaks when students are not on campus.

About Us:

Founded in 1857, Lake Forest Academy is a coed boarding school serving 450 academically bright and motivated students in grades 9 to 12 from across the globe. The Academy offers a rigorous curriculum focused on academic excellence and characterized by small classes and close faculty/student interaction. The school's mission of educational excellence is founded on the four pillars of character, scholarship, citizenship, and responsibility. The LFA community places students at the center of their own learning and provides the support needed to develop confidence and strong values. Please visit our website http://www.lfanet.org/ for more information about us.

Limitations and Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Employment at Lake Forest Academy is "at-will," which means either you or Lake Forest Academy ma…