Senior Affairs Associate I - Caregiver Education Specialist

A vacancy exists in the Department of Aging's Caregiver Support Program for a Caregiver Education Specialist.

Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week. This is a grant-funded position.

Program Overview

The Baltimore County Department of Aging (BCDA) offers a free Caregiver Support Program to help family members caring for county adults over age 60 or grandparents (age 55+) providing primary care for children. Services include respite care, e-learning platforms, and specialized consultations.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.

Failure to submit proof of professional licenses, certifications, and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or Education must be submitted with each application.Job Purpose

Under general supervision, this position develops and implements a variety of educational presentations and outreach efforts to the community as well as prepares articles for newsletters.

Examples of Duties

• Develops and provides outreach and education to caregivers of older adults and older adults caring for children
• Identifies topics and speakers for the various events
• Provides support and oversight to trainings
• Writes educational newsletter articles, blogs, and social media posts on caregiving topics
• Co-facilitates Caregiver Resource Sessions and Caregiver Network seminars at various in-person locations and virtually
• Provides oversight to the Trualta webpage for caregiver training and authorizes access for participating caregivers
• Assists in the development and implementation of the two annual BCDA Family Caregivers Conferences
• Tracks participation data for educational events and accurately enters data into the Wellsky database
• Provides backup assistance for telephone consultations and intakes for the Caregiver Support Program
• Participates in special projects and new initiatives

Examples of Other Duties

Performs other duties as assigned.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position. This may not include all of the essential job functions of this position. This position may not be required to perform all of the listed essential job duties.

Required Education and Experience

Graduation from an accredited college or university with a Bachelor's Degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science.

Experience providing services to older adults may be substituted on a year-for-year basis, up to a maximum of 4 years, for the required education.

Preferred Qualifications

• Experience working directly with older adults, persons with disabilities, or family caregivers
• Experience in interpreting and disseminating resource information
• Experience creating and delivering presentations, in-person and on virtual platforms

Knowledge, Skills, and Abilities

• Knowledge of available resources for older adults and caregiving families
• Knowledge of: Microsoft Word, Outlook, and PowerPoint
• Knowledge of database operations and data entry
• Knowledge of the proper use of a laptop and projector, and the ability to set up and troubleshoot problems
• Skill in writing emails, business letters, articles, social media posts, and communications flyers for the public and professional audiences
• Skill in professional customer service over the phone and in person
• Skill in developing presentations
• Skill in public speaking in person and on virtual platforms
• Effective time management and organizational skills
• Ability to work an occasional weekend and evening hours

Licenses and Certificates

Possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license is required at the time of appointment.

Proof of Licenses, Certifications and Education

Applicants are req…