Manager, Human Resources

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

The Role

Our new Human Resources Manager will be responsible for managing HR functions within the organization, including, employee relations, benefits administration, compliance with labor laws, performance management, Onboarding, employee engagement and fostering a positive work environment. They play a critical role in ensuring that the organization attracts, retains, and develops a talented and diverse workforce.

What you will do

Act as a primary point of contact for employees and managers regarding HR-related matters, providing guidance on workforce planning, talent and performance management, compensation, benefits, and employee relations.

Advise and support managers on organizational design, leadership development, and employee engagement to align HR strategies with key business objectives, promoting a positive work environment and company culture.

Develop and implement solutions for employee relations issues, ensuring compliance with legal requirements. Maintain accurate records and represent the organization in hearings when necessary.

Generate and analyze HR-related reports, offering data-driven insights to support decision-making in areas such as employee performance, promotions, salary adjustments, and retention strategies.

Manage, coach, and mentor Employees and Leaders, providing feedback, support, and performance evaluations to ensure team development and effectiveness.

Administer and track all immigration needs.

Assist employee benefits programs, including health insurance, leave of absences, retirement plans, and assist with immigration needs and benefit-related inquiries.

Maintain up-to-date and confidential employee records in the HRIS system, ensuring compliance with data privacy standards.

Stay current with federal, state, and local labor laws and regulations, advising management on necessary actions to ensure ongoing compliance.

Support the maintenance of the organization’s work structure by updating job requirements and descriptions as needed.

What you'll do

BA/BS Degree (4-year) Human Resources, Business Administration, or a related field

4-6 years Experience in a HR Generalist related field

Experience with Human Resource Information Systems (i.e. UltiPro; Workday; Oracle; PeopleSoft); and Applicant Tracking Systems (i.e. Greenhouse; Taleo).

Extensive employee relations experience

Experience managing employee engagement initiatives

Strong knowledge of California, Federal and local employment laws including, but not limited to, ADA, FLSA, EEOC, Title VII, etc.

Excellent interpersonal and communication skills, ability to effectively communicate and interact with all levels of management

Problem-solving and conflict-resolution abilities

Ability to professionally handle sensitive and confidential information

Ability to resolve conflict in a timely and efficient manner and recommend win-win strategies

Strong analytical skills with ability to quickly summarize data

Strong proficiency with Microsoft Office Products (Word, Excel, Outlook, PowerPoint) and ability to learn applicable business systems.

Able to work with a sense of urgency to perform administrative tasks efficiently.

SPHR or SHRM-SCP is preferred

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box " in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Pay Scale: $85,000-$110,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

Extraordinary People – w…