Part-Time Front Desk Receptionist for Physician-Led Dermatology Practice

Are you a naturally warm and organized professional? Do you want to work in a patient-centered, physician-led dermatology practice where your role truly shapes the patient experience from the moment a patient walks in? We are seeking a polished, detail-oriented professional, and service-driven Part-Time Front Desk Receptionist to join our dermatology practice on the Upper East Side of Manhattan.

This is an opportunity to be part of a boutique physician-led dermatology practice committed to clinical excellence, compassionate care, and a refined patient experience. As one of the first faces of the practice, you will play a key role in creating a welcoming, efficient, and elevated environment for every patient who walks through our doors. If you enjoy providing excellent service, thrive in a structured, fast-paced setting, and take pride in accuracy and professionalism, we would love to hear from you.

About the Role

Our practice provides high-quality medical, cosmetic, and hair-focused dermatologic care in a personalized and refined setting. As a Front Desk Receptionist, you will play a vital role in ensuring a seamless and positive patient experience from arrival through checkout.

Responsibilities include, but are not limited to:

• Greeting patients in a warm, polished, and professional manner
• Managing patient check-in and check-out
• Answering phones promptly and courteously
• Scheduling and confirming appointments accurately
• Verifying insurance information accurately prior to visits (including copay and deductible information)
• Maintaining accurate patient demographic and insurance data in the EHR
• Collecting and processing payments
• Providing information and assistance to patients
• Ensuring a smooth and efficient front-desk workflow
• Collaborating closely with the physician and clinical team to coordinate care
• Maintaining strict HIPAA compliance and patient confidentiality

What We’re Looking For

Experience:

• At least 4 years of administrative experience, including 2+ years in a medical office (required)

Education:

• Minimum of a High School Diploma; higher education is a plus.

Skills:

• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Ability to multi-task and prioritize in a fast-paced environment
• Proficiency with computers and EMR systems are required

Attitude:

• Bright, warm, polished, and professional
• Team-oriented, and dependable
• Patient-first mindset with a strong sense of ownership over the front desk experience
• Willingness to cross-train in clinical support functions if needed.

Why Join Us?

• Patient-Centered Environment: Be part of a boutique dermatology practice focused on personalized, high-quality care for skin and hair health
• Collaborative Team: Work closely with a small, physician-led supportive team
• Professional Growth: Opportunity to grow your skills in a modern dermatology setting
• Meaningful Work: Help patients feel welcomed, respected, and cared for through exceptional service

Key Competencies

• Positive attitude with a friendly and welcoming disposition
• Demonstrated experience providing excellent customer service
• Strong communication skills, both verbal and written
• High attention to detail and accuracy
• Ability to multi-task and prioritize responsibilities
• Team-first mentality and flexibility in a small office environment
• Willingness and ability to cross-train in clinical support
• Strong sense of accountability and professional integrity
• Commitment to HIPAA compliance and patient confidentiality

Pay: From $20.00 per hour

Benefits:

• Employee discount
• On-the-job training
• Paid sick time

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Required)
• Front desk: 4 years (Required)
• EMR systems: 2 years (Required)
• Modernizing Medicine: 1 year (Preferred)
• Dermatology: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• New York, NY 10021 (Required)

Work Location: In person