Medical Front Desk Receptionist - Remote

Overview

CareHarmony is fulfilling an opportunity in healthcare and chronic care management. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health.

CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.

Base pay range

$30,160.00/yr - $30,160.00/yr

Shift 11am - 7pm CST

Pay $14.50/hr

Responsibilities

Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.

Route messages and escalations to the appropriate department or team member.

Schedule appointments, reschedule as needed.

Performs administrative and clerical support tasks.

Professional Experience

Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role

Preferred: Minimum of one (1) year clinical experience

Preferred: Active Clinical Multi-State/Compact License

Required Skills/Abilities

Excellent written and verbal communication skills

Excellent interpersonal and customer service skills

Positive, uplifting personality with a natural ability to handle and deescalate escalations

Basic understanding of administrative and clerical procedures

Fundamental experience working with Microsoft Office Suite or related software

Education and Experience

~ Associates\' Degree or equivalent preferred

Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee\'s work and communication with clients, patients, or internal team members.

Must be located in Central or Eastern Time Zones.

Seniority level

~ Entry level

Employment type

~ Full-time

Job function

~ Health Care Provider

Industries

~ Technology, Information and Internet

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