Pool Supervisor

Supervises the maintenance and operations of the pools and pool support areas according to company standards and in compliance with states codes and related duties.

As Pool Tech Supervisor, you will:

Test water chemistry in pool using Vivo digital water test kit or as a backup Taylor DPD test kit, adjust chemicals where necessary, maintain all chemicals within state guidelines. Record all necessary information on provided forms

Be proficient with entering chemical test information on Vivopoint

Clean pool filters according to prescribed procedures

Perform maintenance on all pool bathroom fixtures

Supervise the cleaning of pools, pool decks, furniture, pump areas, bathrooms and pool tile

Repair and replace all pumps, pump motors, chemical feed controls, pool plumbing, decking, ladders/steps, heaters, underwater lighting and main grates

Deep clean pool decks and Vac-Pac areas

Deliver chemicals and other supplies to pools

Maintain and clean chemical storage areas and monitor inventory levels

Confirm daily and log that the lifts are in good operational condition

Ensure and document an adequate charging area for all battery-operated ADA lifts and batteries are fully charged

Basic computer skills, including the capability to learn and use Hotsos (resorts data/communication program)

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Certified Pool Operator (CPO)

Aquatics Facilitator Operator (AFO) Preferred

Valid State Driver’s License

Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

Paid Time Off – Vacation, Sick, and Personal Time to Recharge

Paid Holidays

401(k) with Generous Company Match to Support Your Future

Daily Pay – Access Your Earnings When You Need Them

Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

Wellness Programs to Support Your Well-Being

Flexible Spending Accounts (FSA)

Tuition Assistance to Help You Grow Your Career

Military Leave

Employee Assistance Program (EAP) – Support When You Need It Most

Life, Disability, Accident, Critical Illness, and Hospital Insurance

Pet Insurance for Your Furry Family Members

Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

Low-Cost Gym Membership

NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents

Career Growth and Advancement Opportunities

Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.