Hospitality Manager
Serenity Mental Health Centers · Henderson, Nevada, United States · Posted Jun 5, 2026
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Hospitality Manager
Location: Henderson, NV
Employment Type: Full-Time
Compensation : $70-80k annually and bonus incentives
Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization.
We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person.
About the Role
Own the daily operations of a high-volume mental health clinic
Lead, coach, and hold teams accountable to performance and service standards
Ensure every patient experience feels welcoming, efficient, and professional
No healthcare experience required — we provide comprehensive training.
Key Responsibilities
Oversee day-to-day clinic operations, workflow, and patient flow
Coach and develop staff to consistently meet KPIs and service expectations
Monitor metrics related to scheduling efficiency, volume, and patient experience
Requirements (Must-Haves)
10+ years of leadership or operations experience in a high-volume environment of 30+ individuals
Proven experience managing KPIs and having direct performance conversations
Strong communication skills with both people and numbers
Nice-to-Haves
Experience in healthcare, behavioral health, hospitality, or service leadership
Relationship-based sales or customer experience background
Experience leading teams through growth or change
Pay & Benefits
$70-80k annually and bonus incentives
90% employer-paid medical, dental, and vision benefits
401(k) retirement plan
10 PTO days (15 after first year)
10 paid holidays
About Serenity Healthcare
Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional options haven’t worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.