Hvac Installation Technician

Job Title: HVAC Technician (Level 2)

ENTRY LEVEL POSITION TO GAIN INDUSTRY EXPERIENCE

Responsibilities

• Conduct daily check-ins and coordination meetings with leadership to review schedules, deliveries, and service priorities.
• Deliver and install rented HVAC equipment and flooring solutions equipment, including industrial scrubbers, concrete grinders, and floor sweepers, at customer sites.
• Drive company vehicles and box trucks safely to customer locations across North Carolina, South Carolina, and occasionally bordering areas of Tennessee and Virginia, including trips up to approximately 2.5 to 3 hours away.
• Perform basic setup and configuration of delivered equipment, including plugging in units, verifying proper operation, and addressing any immediate issues on-site.
• Train authorized operators and customers on the safe and correct use, operation, and basic care of rented HVAC and flooring equipment.
• Use forklifts, telehandlers, and other material handling equipment, when available and qualified, to safely load and unload HVAC units and other rental equipment.
• Assist with unloading equipment at customer sites and at the facility, following all safety procedures and using appropriate material handling tools.
• Troubleshoot and diagnose operational issues with HVAC and flooring equipment both in the field and in the shop, including basic electrical troubleshooting.
• Completely understand and apply the operation, function, specifications, capabilities, and controls of rental equipment to ensure accurate troubleshooting and proper use.
• Check in returned rental equipment, clean and test each unit, and ensure both operation and appearance meet company standards before re-rental.
• Perform repairs and preventive maintenance on returned equipment so that each unit is fully serviced and repaired to completion prior to going back into the rental fleet.
• Install flexible gas hoses for both propane and natural gas applications and implement proper and safe procedures to check gas connections.
• Operate company vehicles in accordance with all safety policies, traffic regulations, and internal guidelines, maintaining a high standard of safety at all times.
• Complete all required paperwork and digital documentation accurately for deliveries, pick-ups, service calls, and equipment check-in/check-out, including tracking serial numbers and obtaining necessary signatures.
• Communicate professionally with customers, internal managers, and sales engineers to schedule deliveries, pick-ups, and service calls and to provide status updates on equipment and work orders.
• Work closely with managers and sales engineers to maintain accurate records of in-stock and rented equipment, supporting effective fleet tracking and availability.
• Respond to customer inquiries on-site, address concerns, and represent the company with a positive, service-oriented attitude.
• Participate in general shop duties, including organizing equipment, maintaining a clean and safe work area, and following designated safety lines and procedures.
• Be available for some after-hours and weekend work during peak times as needed, including potential on-call emergency service on a rotating schedule, if required by business needs.
• Demonstrate a proactive, “put me in coach” attitude by taking ownership of tasks, assisting teammates where needed, and handling a variety of duties beyond a narrow job scope.

Essential Skills

• Strong mechanical aptitude and comfort working as a hybrid technician, delivery driver, and material handler.
• Experience with automotive repair, small engine repair, and general mechanical troubleshooting.
• Basic electrical troubleshooting skills, including safely connecting and testing equipment on-site.
• Ability to understand and operate a wide range of rental equipment, including portable HVAC units, industrial scrubbers, concrete grinders, and floor sweepers.
• Proficiency using hand tools, power tools, and measuring tools for service and repair work, and ownership of a personal tool set that meets the required tool list (with most items provided personally).
• Experience working with material handling equipment such as forklifts or telehandlers to safely load and unload HVAC units and other heavy equipment.
• Valid driver’s license with an excellent driving record free from points, and the ability to safely operate box trucks and company vehicles.
• Capability and willingness to drive up to approximately 2.5 to 3 hours for deliveries and service calls within the defined territory.
• Basic math skills to support measurements, documentation, and equipment setup.
• Professional communication skills to interact effectively with customers, managers, and sales engineers, including training customers on equipment use.
• Ability to follow safety principles and procedures for gas connections, material handling, driving, and equipment operation.
• Willingness and ability to work some after-hours and weekend shifts during…