Medical Receptionist

Regional Eyecare Associates is an optometric practice that focuses on specialized eye care for our patients.  Our motto is “We Serve. You’ll See”. We strive to create an environment where our patients and staff feel comfortable and respected.  Customer service is extremely important and is what drives the mission of our practice.

A front desk associate or “medical receptionist” of Regional Eyecare Associates encompasses the responsibilities of a variety of different job titles.  These may include but are not limited to scheduling patient appointments, answering phone calls, prepping insurance and directing overall flow of the office.  Those in this position report to their individual store manager.

Location: Wentzville

Status: Full Time

FLSA Status: Non-Exempt (hourly)

Essential Duties and Responsibilities:

Oversee office flow of patients and delegate the technicians and opticians to keep the doctor on time

Schedule appointments (online/phone/in person) in appropriate slots

Understand basic eye anatomy/knowledge

Work in a fast paced environment

Take contact lens sales and quote prices with and without insurance

Fax/Email patient information through a secure database in a timely manner

Pull insurance authorizations for patients in the office (sales & appointments)

Understand the difference between medical and vision insurances

Prepare and update daily patient schedules accurately (insurance, paperwork)

Perform related duties as assigned by supervisor

Work as a team with fellow employees to provide great customer service and a positive work environment