Client Service Representative

CareersUSA, a leader in the staffing industry with over 45 years of experience, has another job opportunity for you:

Our Client is seeking a Client Service Representative.

Schedule: 5:00 AM - 1:30 PM.

Job Description:

• Receive inbound calls
• Communicate via chat and email
• Provide support to customers, handle inquiries, provide resolutions
• Diagnose and troubleshoot problems and take appropriate action
• Maintain accurate records and documentation
• Promote and enhance excellent customer relations
• Utilize systems including Salesforce, Five9, SharePoint, Outlook, Teams, and Excel

Requirements:

• High School Diploma or Equivalent (GED)
• 1 year of Call Center / Customer Service experience
• Excellent written and verbal communication skills
• Bilingual: English / Spanish a plus but not required

Contact Information:

• CareersUSA - National Accounts
• Ph: 561-995-7000 ext. 299 or 561-826-2999
• Ph: 888-925-HIRE (4473)
• E-mail: Please submit your resume through this posting or call for alternatives
• 128027

Job Type: Full-time

Work Location: In person