Case Management Section Front Office Manager

Job Description And Duties

The Case Management Section (CMS) is seeking a highly motivated, energetic individual who desires to work in a high exposure, dynamic and diverse work environment. The CMS is looking for someone with strong leadership, management, training, and analytical skills, and who has regular and consistent attendance.

Under the general direction of the Information Technology Manager II, the Supervisor II (Supervisory), should be knowledgeable of the Office of Attorney General's 43 legal practice areas including its policies and procedures, as well as the wide range of legal support services provided to the legal enterprise. The Supervisor II works closely with CMS managers, CMS technical staff, and staff in the Legal Executive Unit, the five Legal Divisions, Legal Support Operations, Budgets, and Accounting Units in support of the legal enterprise.

The Supervisor is familiar with project management principles and practices, business process development, data management and reporting, adult learning theories and training course development. The Supervisor understands state budget and fiscal processes, manages IT software and maintenance contracts, and has extensive knowledge and experience in the legal field, including civil and criminal law procedures.

You will find additional information about the job in the Duty Statement .

Position Details

Job Code #:

JC-522623

Position #(s):

420-054-4801-007

Working Title

Case Management Section Front Office Manager

Classification

SUPERVISOR II

$7,872.00 - $9,781.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Los Angeles County

Telework

Hybrid

Job Type

Permanent, Full Time

Department Information

• This position is located in the Division of Operations, Case Management Section in Sacramento (JC-522621) and may be filled in either San Francisco (JC-522652), Oakland (JC-522655), Los Angeles (JC-522623), or San Diego (JC-522667) . Please clearly indicate your preferred city in the Explanations section of your State Application . You need only apply to one of the Job Controls to be considered for the position .
• Please note that all new-to-State employees will be given the minimum salary of the classification or the minimum salary of Range A (whichever is applicable) . For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with applicable laws, rules and regulations .
• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility .
• Please visit the Attorney General’s website for more information at www.oag.ca.gov .

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Benefits of working for the State of California:

• Work-life balance
• 11 paid holidays
• Flexible paid leave options
• Consistent wage increases
• Pension retirement
• Job stability
• Health/Dental/Vision Insurance
• Public Service Loan Forgiveness (PSLF) and more!