IT Technical Support I

The Greenridge Group is a prime contractor and consulting firm specializing in Project and Construction Management for major public-sector agencies.

We are seeking an IT Technical Support I professional to provide hands-on technical support for a fast-paced airport development environment.

Key Responsibilities:

Provide Help Desk support for end users and respond to IT service requests

Troubleshoot hardware, software, and network connectivity issues

Install, configure, and maintain Windows 10/11 workstations

Support Microsoft 365 applications including Outlook, Teams, OneDrive, Word, Excel, and PowerPoint

Assist with employee onboarding and offboarding activities

Deploy and relocate computer equipment throughout airport facilities

Document incidents, service requests, and resolutions

Support department events and special IT projects

Train and assist users with IT systems and equipment