Field Maintenance Technician

Category: Information Technology

Application Deadline: Ongoing until positions are filled.

To apply, please visit the TP Careers site.

About TP

TP is a premier global provider of digital business services. We collaborate with renowned brands to enhance operations through cutting-edge technology and sustainable practices. With a global team of 500,000 across 300 languages, we are dedicated to making a positive impact in our communities and for our clients.

Benefits of Working with TP Include

• Comprehensive health benefits, including medical, vision, and dental for eligible team members.
• Investment in mental health and well-being with resources such as Employment Assistance Programs, health, and personal time off, and various leave programs.
• Financial benefits including competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

TP values inclusion and diversity, ensuring every employee feels appreciated. We promote limitless career advancement in a high-performance environment, paving the way for long-term success.

We are dedicated to supporting those who serve and encourage applications from active-duty service members, veterans, and military families.

Equal Opportunity Employer

TP is an Equal Opportunity Employer, prohibiting discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us. Please note this contact channel is not for job application inquiries.

Job Responsibilities

• Travel to various customer locations while being prepared for extreme temperatures and potential exposure to dust, gas, fumes, or chemicals.
• Occasionally navigate slippery or uneven surfaces and use visual/auditory protective equipment as required.
• Climb stairs and work off elevated surfaces when necessary.
• Perform service calls efficiently, managing 4-6 calls per day.

Key Requirements

• Must operate in the New York area, traveling within a 5-mile radius via public transport or within a 25-mile radius by van.
• Available to travel to New Jersey for training for 2-3 weeks, if required.
• High school diploma or GED.
• Excellent customer service skills and the ability to manage difficult situations.
• Flexible availability to work Monday-Friday within the hours of 7 AM-5 PM.
• Proficient in appliance repair and good computer skills, particularly with Microsoft Office.
• Ability to read, write, and comprehend instructions in English.
• Strong multi-tasking abilities and the capability to work as a part of a team.
• Must possess a valid driver's license and pass mandatory background checks.

Essential Skills

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy

Join Our TP Family

At TP, our mission is to cultivate a work environment where employees are valued, inspired, and supported, unlocking their potential every day. We believe that when employees are happy and healthy, they outperform expectations, fostering creativity and engagement.

We are committed to nurturing a culture of inclusion and diversity, ensuring everyone feels welcomed and valued.