Medical Receptionist

Medical Front Desk ReceptionistBe the First Smile Patients See – Join a Compassionate Healthcare Team!Are you an experienced medical receptionist who thrives in a fast-paced healthcare environment? Do you enjoy helping patients feel welcome while keeping a busy medical office running smoothly? If you're organized, personable, and passionate about delivering exceptional patient experiences, we'd love to meet you!Our specialty healthcare practice is seeking a Medical Front Desk Receptionist to join our team. In this highly visible role, you'll serve as the first point of contact for patients, creating a positive experience from the moment they walk through the door or call the office.What You'll DoWelcome patients with professionalism, warmth, and exceptional customer service.Check patients in and out efficiently while ensuring accurate demographic and insurance information.Answer and direct incoming phone calls promptly and professionally.Schedule, reschedule, and confirm patient appointments using the practice management system.Maintain accurate scheduling records and update appointment changes daily.Explain financial responsibilities, collect co-pays, deductibles, and coinsurance, and balance daily cash transactions.Communicate scheduling updates and patient concerns with physicians and clinical staff.Process incoming and outgoing mail and assist with other administrative duties.Provide front office support across multiple practice locations, including Lyerly, Glenwood, Ooltewah, and Cleveland, as needed.Work independently while contributing to a collaborative, patient-focused team.What We're Looking For2+ years of medical front office/reception experience (required)At least 1 year of experience working with an Electronic Medical Records (EMR) system (required)Knowledge of medical insurance verification and patient registration processes.Strong communication and customer service skills.Excellent organizational skills with the ability to multitask in a busy clinical setting.Comfortable handling confidential patient information with professionalism and discretion.Self-motivated with the ability to work independently and prioritize competing responsibilities.Why You'll Love This OpportunityJoin a respected specialty medical practice where patient care comes first.Make a meaningful impact by helping patients feel cared for from their very first interaction.Enjoy a collaborative team environment where your professionalism and attention to detail are valued.Build your healthcare career with a stable, growing organization that appreciates dependable, customer-focused professionals.