EMT-I Urgent Care

Job Title: EMT-Intermediate (EMT-I)

Location: Albuquerque, NM

Reports to: Clinical Manager

Status: Full-Time, Non-Exempt

The EMT-Intermediate is responsible for supporting the Lead Nurse and/or Paramedic, and entire clinical team, in the care of patients of all ages from neonatal through geriatric in the clinic. The EMT-I’s primary purpose is to monitor patient flow to ensure maximum efficiency while providing fast, friendly, quality patient care. The EMT-I must establish and maintain good rapport and effective working relationships with patients, visitors, and Duke City Cares employees. The EMT-I performs skills such as wound care and splint application and assists with additional procedures to support the clinical team. The EMT-I is also responsible for maintaining safe, clean, and well-stocked patient care and clinical areas while assuring adherence to applicable policies and procedures.

Job Responsibilities:

• Required to fulfill on-call shifts as needed, demonstrating flexibility and responsiveness to address any emergent issues or escalations promptly
• Assist the nurse and paramedic in the management and observation of all patients in the clinic
• Clean patient care rooms, equipment and instruments; report equipment problems; order and store supplies; maintain appropriate PAR levels
• Assist nurses, paramedics, and providers with complex treatment procedures; perform routine treatment procedures as allowed based on policies and procedures
• Identify and assess patients presenting with clinical symptoms requiring additional intervention and promptly notify a nurse, paramedic and/or provider
• Provide oxygen therapy, I.V. setup, catheterization (EMT-I only), suctioning; cardiac monitor application, and basic assessments under the supervision of RN, Paramedic or attending provider as requested
• Provide direct clinical services to patients including screening and identification, rehabilitative, and counseling services as directed by RN, Paramedic, or attending provider
• Complete wound care process according to medical protocol under the direct supervision of RN, Paramedic or attending provider
• Follow patient safety-related policies, procedures and protocols
• Demonstrate proactive approach to patient and staff safety by seeking opportunities to improve safety through questioning of current policies and processes
• Transport patients, collect, label and transport specimens, equipment, and supplies
• Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• Assist with the provision of administrative support in regard to equipment maintenance, calibration, and statistical data compilation

Education, Experience, and Licensing Requirements:

• High School Diploma or GED equivalent
• 2 years directly related experience
• Current Emergency Medical Technician Intermediate
• CPR Certification for Healthcare/BLS Providers for Professional Rescuer
• Nationally Registered EMT-I License

Physical Demands Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical
• Demand requirements are in excess of those for Medium Work

Behavioral Demands/Requirements:

• Must have the appropriate level of behavioral maturity and patience in handling patients.
• Must have the diplomacy and tact in handling difficult and irate patients
• Very good interpersonal relationship skills and can work and relate well with co- employees, patients and customers
• Outstanding communication skills and persuasiveness, specifically the ability to communicate instructions and procedures for treatments, keeping and giving the patients a desired level of comfort and confidence
• Must have strong sensitivity to the needs and anxieties of patients and the ability to motivate patients to undergo treatments and/or procedures
• Strong ethics and a high level of personal and professional integrity

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you know or related to a Duke City Employee? If so, please provide name and relationship

Education:

• High school or equivalent (Preferred)

Experience:

• Urgent care: 1 year (Preferred)

License/Certification:

• EMT-I (Required)

Work Location: In person