NRO General Manager - Travel Required
Raising Cane's · Baltimore, MD, United States · Posted Jul 3, 2026
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Your Role at Raising Cane’s:
The Growth Restaurant Leader is a Restaurant Leader with Raising Cane’s that is also responsible for providing strategic direction for each new restaurant opening (NRO) they support. This role is responsible for leading the NRO process and training the Restaurant Leader while deployed. The Growth Restaurant Leader works in collaboration with the Restaurant Leader to meet all performance milestones before and after opening. This role is tasked with the oversight of the training team’s performance, NRO admin duties and supports all operations and people development.
The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
Your Impact and Responsibilities:
Leads NRO strategy and oversees daily restaurant operations and enforces Raising Cane’s policies and standards
Leads daily restaurant operations and enforces Raising Cane’s policies and standards
Develops the growth team and ensures all performance standards are met
Supports staffing, scheduling, training and performance management
Utilizes reward and recognition program for the crewmembers in the restaurant
Audits all facets of operations and delivers feedback to support strategy development and execution with financial, people and operations management
Executes shift management meeting Raising Cane’s operations and safety standards
Performs restaurant performance standards observation walks and uses tools to document results and take corrective action when needed
Requirements for Success:
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize problems, set goals, create plans and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to meet the selection criteria for Raising Cane’s Restaurant Leader role
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
5+ years of restaurant or retail management experience
Advanced knowledge of labor laws, staffing, scheduling, people, P&L and financial management
New restaurant opening experience preferred
Must be 18 years of age or older
High school diploma or equivalent required, some college preferred
Possess a valid driver’s license
All your information will be kept confidential according to EEO guidelines.
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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
While the base salary starts from $65,000 to $88,000, this position is also eligible for our Restaurant Monthly Incentive Program. The base salary plus potential monthly incentives could result in Total Target Cash ranging from $110,046 to $133,046.
Base salary is based on location, experience, and qualifications…etc.
The Total Target Cash amount shown above is inclusive of the estimated incentive amounts earned under our Restaurant Monthly Incentive Program, should your home Restaurant meet our profitability expectations, and you meet all eligibility criteria.
Incentive amounts may vary and will depend on actual Restaurant performance, profitability, and eligibility criteria.
At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefits offered for all Full-time Restaurant Managers:
Medical, Dental, Vision & Pharmacy Benefits
Dependent Care & Healthcare Flexible Spending Accounts
Company-provided Life and Disability insurance
Hospital Indemnity, Accident and Critical Illness
401(k) With Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
One Pass Gym Membership Program
Tuition Reimbursement
Crewmember Assistance …