Client Care Specialist
Semper Laser Holdings LLC Austin · Austin, Texas · Posted Jul 6, 2026
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Client Care Specialist — Sales / Front Desk
Bestlaser Hair Removal is looking for a sales-driven Client Care Specialist to join our team.
This is not just a front desk position. We are looking for someone who loves sales, enjoys talking to people, knows how to follow up, and is motivated by goals and results.
The main focus of this role is to convert leads into appointments, appointments into sales, and clients into long-term relationships.
The ideal candidate must be confident, proactive, organized, and comfortable presenting packages, explaining prices, offering payment options, and closing sales.
Main Responsibilities:
Manage inbound and outbound leads.
Contact potential clients by phone, text, and digital channels.
Follow up consistently and strategically to close sales.
Schedule consultations, evaluations, and treatments.
Present treatment packages, pricing, promotions, and payment options clearly.
Finalize sales based on clinic recommendations.
Complete contracts and process payments.
Keep CRM records updated and organized.
Work toward individual and clinic sales goals.
Support the client experience from first contact to final purchase.
We are looking for someone who:
Loves sales and feels comfortable closing deals.
Is motivated by goals, numbers, and results.
Communicates clearly, confidently, and professionally.
Knows how to build trust with clients.
Is organized, proactive, and detail-oriented.
Can follow up without giving up easily.
Has a positive attitude and wants to grow with the company.
Role Summary:
The Client Care Specialist is responsible for driving sales and keeping the clinic schedule full. This person will be the first point of contact for many clients and must be able to create interest, build trust, explain offers, and close packages with confidence.