Medical Assistant - MOOV

St. Louis, MO – Seeking Medical Assistant

Join our team as a Medical Assistant at MOOV Health and Wellness, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness. In this role, you will serve as a concierge for clients as well as being primarily responsible for supporting expert clinical care delivery for patients. If you’re passionate about wellness and want to make a meaningful impact on people’s lives, we’d love for you to join our team.

The Opportunity

• Triage, vital, and room patients.
• Facilitate patient flow and ensure smooth running of the back office.
• Prepare patients for physician/advanced provider evaluation. Collect clinical intake information, which includes medical history, medications, capturing vital signs and allergies, and gathering information relative to the presenting illness or injury.
• Assist physician/advanced provider in evaluation and treatment of the patient.
• Record patient interview, history, and other relevant information into electronic medical record (EMR). Scan all patient clinical encounter documents into EMR and label appropriately per protocol as needed.
• Administer medications/injections under the supervision of the physician or advanced provider.
• Perform ordered procedures – EKG, visual acuity, height, weight, injections, venipuncture specimen collection, tray set-ups, assist physician/advanced provider as needed during procedures.
• Collect and perform Point-of-Care testing, including influenza, Strep A, Covid-19, urine dipstick, urine pregnancy, mononucleosis, RSV, etc.
• Review visit summaries and home care instructions with patients including prescriptions provided and work or school notes as well as follow-up care.
• Provide after-visit follow-up phone calls to all patients and relay any diagnostic testing results.
• Provide navigational care for patients including coordinating referrals, following up on medications, ordering from nearby pharmacies.
• Provide accurate, legal, and ethical documentation at all times.
• Comply with federal and local laws in ensuring patient privacy and confidentiality.
• Maintain safe, secure, and healthy work environment by establishing and following standards and procedures.
• Monitor inventory for expiration and ordering of supplies.
• Keep equipment operating by following operating instructions and notifying studio manager of any equipment malfunction.
• Clean rooms after each patient in a timely manner.
• Welcome members and guests into the facility, ensuring their first interactions are warm, genuine and efficient.
• Answer patient and client inquiries in a timely and polite manner; respond to inquiries or direct the caller to appropriate personnel while entering appropriate clerical notation into the documentation record (EHR, patient relationship manager, or booking software).
• Assist in answering phones and taking accurate messages, as needed.
• Assist Front Desk Concierge with client needs including directing clients to rooms and coordinating services. Communicate in a courteous, professional, cooperative, and mature manner.
• Stock supplies and client clothing in all areas of the studio.
• Assist in daily center operations including opening and closing the center and maintaining a facility that is cared for and enticing.

Required Experience and Competencies

• High school diploma or GED required.
• Current Medical Assistant certification from an accredited institution unless otherwise specified by the individual State’s requirements that allow on-the-job training in lieu of certification required.
• Proof of BLS certification is required for on-the-job training in lieu of certification required.
• Healthcare experience in an urgent care or primary care setting preferred.
• 1-2 years of experience as a Medical Assistant in a clinic or med spa setting preferred.
• Knowledge of clinical compliance.
• Solid understanding of office procedures.
• Excellent time management skills and the ability to multi-task to prioritize work.
• Excellent customer service skills.
• Excellent verbal and written communications skills.
• Team oriented and productivity driven.
• Ability to communicate clearly and professionally, verbally and in writing.
• Ability to follow facility and OSHA safety rules and procedures.
• Ability to uphold HIPAA regulations.
• Ability to follow Privacy Policies regarding PHI and HIPAA set forth in the Privacy Policy Manual.
• Punctual and dependable for assigned/confirmed shifts.
• Familiar with charting in an electronic health record.
• Ability to work well with a multidisciplinary team.
• Ability to problem solve and be self-motivated.
• Commitment to excellence and high standards.
• Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm and have acute attention to detail.
• Able to operate computer software with training.
• Strong interpersonal skills and able to understand and follow written and verbal instruction…