School Operations Manager - Newark

Here's what you need to know:

The School Operations Manager (SOM) manages student information systems, student and family records and compliance, student recruitment, registration, attendance, and enrollment while delivering excellent communication and customer service to families and visitors. The SOM creates, owns, and executes on projects in support of key responsibilities and school-wide operations and reports directly to the Director of School Operations.

This role is approved for the 2026-27 school year at our High School, Newark Collegiate Academy. For teammates who are successful in this role, we will make every effort to help you explore other opportunities within the organization, though we are unable to guarantee employment beyond June 30, 2027

Student Registration and Enrollment

Coordinate all activities related to student registration, transfer, withdrawals, maintenance of student records, and family engagement

Respond to inquiries regarding registration and student records

Verify student enrollment for various local or state agencies, as required

Prepare transmittals or transfers for students leaving school due to promotion or address change; receive transcripts for incoming students and verifies home address

Prepare and type correspondence, memoranda and reports as required

Serve as custodian of student records; review the retention of student records and ensures compliance with State, District regulations pertaining to the same; transfer and receive files from previous schools and new schools

Manage and maintain progress reports (such as report cards, attendance, behavior reports), including printing, distributing, and archiving

Manage administrative responsibilities including preparing and maintaining student files and generating progress reports and transcripts

Publicize and attend student recruitment events for the school

Manage enrollment processes for all new students

Manage collection of all compliance documents and enrollment files for incoming, current, and transferring students and work with regional offices to ensure enrollment records are accurate and up to date

Collaborate with other school-operations staff to ensure enrollment compliance, including collection of health records

Create an environment and interact with families in a way that is aligned with our school culture priorities

Develop and leverage trusting relationships with families in the support of the school and the child’s best interests

Engage in critical conversations with families who are considering transferring out, and escalate to other key stakeholders as needed

Maintain Student Information System

High School: manage and coordinate KIPP Through College supports for students who have transferred out

School Operations Projects and Communication

Build and implement enrollment project plan, including events, documentation, and family communication

Build and implement supply management plan, including overseeing inventory and ordering

Manage student transportation systems, including school-based busing and bus tickets, and support the special education team with communication and monitoring of individualized transportation based on IEP-eligibility

Manage student data on SIS and monitor tier 1 data inquiries

Manage school-wide collection of nutrition documentation, including applications and verifications, and oversee plan for fee collection

Develop and execute project plans related to school-wide operations, such as technology, testing, nutrition, special events, field trips

Create and implement plan for family surveys

Build and implement parent engagement strategy and events

Serve as the primary source of information for families including generating all-calls, newsletters, and other communications, as needed

Develop school-based marketing and messaging materials for visitors, teacher recruits, and families

Manage incoming and outgoing paperwork for students and families

Manage any part-time employees to support school operations in an efficient, effective, and customer service-oriented capacity and ensure all administrative tasks completion and office information is up to date and accurate

Liaison on a day to day basis with any vendors who interface with families, including but not limited to Food and Nutrition and Transportation

Serve as liaison between parents, students, and staff with exemplary customer service skills in order to actively engage and build relationships with stakeholders

Attendance

Develop and implement incentive and intervention systems to increase student attendance

Make daily attendance calls to absent students and support family concerns as needed to successfully reach families and impact attendance

Track student attendance to maintain high data accuracy and high student attendance

Work to ensure staff are consistently and accurately entering attendance records

Collaborate with the Student Support Team to identify students needing additional supports and design support plans and next st…