Office Manager

Laskey Costello is seeking an experienced Office Manager to support the day-to-day operations of our family-owned, growing public accounting firm in Lakewood, Ohio. The ideal candidate is organized, welcoming, detail-oriented, and comfortable managing a wide range of administrative and client-facing responsibilities in a fast-paced office environment.

Key Responsibilities

• Answer and direct phone calls in a professional and efficient manner.
• Welcome clients and serve as a primary point of contact for visitors.
• Schedule appointments and maintain partner calendars.
• Manage and update client data accurately and confidentially.
• Maintain the firm’s project management system and serve as the point of contact for related questions and issues.
• Manage accounts receivable and process client payments.
• Prepare written communications for the firm, including letters, emails, and other correspondence.
• Order office supplies and coordinate maintenance as needed.
• Provide administrative support to firm staff.
• Perform other duties as assigned.

Qualifications

• Strong customer service skills and a professional, welcoming presence.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Commitment to maintaining client confidentiality.
• Dependable, flexible, and organized with a strong work ethic.
• Proficiency in Microsoft Office.
• Experience with project management systems and QuickBooks is a plus.

All candidates must be available to work 50+ hours per week during tax season (January through May) and 36 hours per week (8-4 M-TH, 8-12 F) from May through December.

Job Type: Full-time

Pay: $16.75 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Work Location: In person