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Field Manager of Refrigeration Systems

Mission Critical Group · West Chester, Pennsylvania, United States · Posted Jun 9, 2026

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The Field Manager & Refrigeration Systems is responsible for supporting refrigeration projects from initial bid development through system design, installation, startup, and ongoing service. This role bridges engineering, field operations, and customer support to ensure systems are designed accurately, installed correctly, and operate efficiently.

Accountabilities

During the proposal stage, the Field Manager plays a key role in technical evaluation and cost development

Review project specifications, drawings, and customer requirements to support accurate bid preparation

Assist in developing detailed budgets and cost estimates for bid proposals

Perform refrigeration load calculations and properly size equipment for pricing and system requirements

Identify and solicit pricing from vendors and subcontractors by issuing quote requests

Evaluate vendor quotes for compliance with project specifications and cost efficiency

Assist in conceptual system design, including refrigeration system layouts and equipment placement

Support the design of room layouts and preliminary system configurations for proposal submissions

Once a project is awarded, this role ensures technical accuracy and coordination across all phases

Engineering & Design

Size and select all refrigeration system components, including valves, piping, and controls, in accordance with project specifications

Develop comprehensive equipment lists, including all major and auxiliary components required for procurement

Review and finalize refrigeration system layout drawings to ensure constructability and efficiency

Review and approve piping layout drawings, ensuring proper flow, capacity, and compliance with standards

Evaluate engineering drawings for accuracy, completeness, and adherence to project requirements

Review and approve submittals prior to release to clients or contractors

Cross-Discipline Coordination

Collaborate with electrical and software engineering teams to align system design with control strategies and operational requirements

Ensure proper integration between mechanical systems and control systems

Training & Leadership

Provide technical training and mentorship to engineers and junior team members

Share best practices related to refrigeration system design, installation, and troubleshooting

Field Support & Installation

Provide technical guidance during system installation to ensure adherence to design and specifications

Support field teams with installation challenges and real-time problem solving

Conduct or assist with equipment startup and commissioning to verify proper system operation

Ensure systems are functioning safely, efficiently, and as designed

Service & Troubleshooting Support

Assist service personnel in diagnosing and resolving refrigeration system issues

Provide advanced troubleshooting support for complex mechanical or control-related problems

Recommend corrective actions and system improvements when needed

Customer Support

Serve as a technical resource for customers, addressing questions related to system design, performance, and operation

Provide ongoing support to ensure customer satisfaction and system reliability

Communicate technical information clearly to both technical and non-technical stakeholders

Required Knowledge / Experience

10 years experience in industrial/commercial refrigeration systems

Experience in equipment sizing, piping design, and system layout

Familiarity with industry standards and codes (e.g., ASHRAE, IIAR)

Ability to read and interpret engineering drawings and specifications

Strong problem-solving and communication skills

Experience working with cross-functional teams (engineering, field, service)

Education

Bachelors in Mechanical or Electrical Engineering or 10 years equivalent industry experience.

Values

Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety.

Have Humanity: Respect the input and ideas of everyone to create the best possible outcome.

Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder.

Drive Innovation: Seek new ways to improve and take on new challenges.

Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility.

Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks.

Grit: Learn new things, actively seek feedback, and training.

Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own.

Performance Metrics

Teamwork & Communication: Receive positive feedback from team leaders or operators on responsiveness and attitude.

Safety Compliance : Zero safety violations or incidents…

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