Commercial lines Insurance Account Manager

Commercial Lines Insurance Account Manager needed for an Insurance Agency located in Kansas City, MO. Our client is seeking a Commercial Lines Account Manager to join their growing team. Based on your experience, you may be considered for either a Small Business Book or a Mid/Large Market Book.

What’s in it for you?

• Hybrid schedule (2 days remote) after training in office
• Family oriented agency with flexibility
• No micro‑managing agency
• Fridays office closes at 3:30 PM for happy hour
• Quarterly team events; office closes on this day for everyone to have a good time
• Hours: Monday–Friday 8:00 AM–4:30 PM (37.5 hour work week)
• Duration: Direct Hire
• Workplace: Hybrid Remote (2 days remote after training in office)

Compensation

Pay: $50,000–$80,000 per year.

• Small Business Book: $50,000–$75,000 per year
• Mid/Large Market Book: $65,000–$80,000 per year

Benefits

This client offers a full comprehensive benefits package.

Job Duties

• Manage a book of Commercial Lines accounts from new business through renewal.
• Process endorsements, policy changes, certificates, audits, and cancellations.
• Market new and renewal business as needed.
• Build and maintain strong client and carrier relationships.
• Work closely with producers to provide exceptional customer service.
• Ensure accurate and timely account documentation and follow‑up.
• Other duties as required and requested.

Book of Business Opportunities

• Small Business Book

Approximately $250K revenue, accounts up to $12,500 in premium, high‑touch service environment with frequent client interaction. Candidates with a strong Personal Lines background who are looking to transition into Commercial Lines are encouraged to apply. This division currently generates approximately $2 million in premium and $250,000 in revenue. The role involves direct management and oversight of the small business division.

• Mid/Large Market Book

Approximately $2–3M in revenue. This larger, more complex commercial account requires managing a commercial book of business valued between $2 million and $3 million. The individual will collaborate closely with producers to develop and sell insurance programs. The role is proactive and service‑oriented, ensuring complex insurance needs are addressed with tailored solutions.

Requirements

• Minimum of 2–5 years’ experience recently working as a CL Account Manager in an independent agency environment.
• Active Missouri or Kansas Property/Casualty license.
• Strong customer service and account management skills.
• Proficient with Microsoft Excel, Word, and Outlook.
• EPIC experience a plus, but not mandatory.