Inside Sales Represenative

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com.

Job Description

Serve as an Inside Sales Representative and Project Manager, guiding customers through the entire project lifecycle—from initial quote through final delivery. In this role, you'll act as the primary point of contact for customers, helping them identify the right solutions while ensuring a seamless and positive customer experience.

Pre-sale responsibilities include educating customers, understanding and interpreting project requirements, developing project specifications, preparing estimates, and securing contracts and deposits. Post-sale, you'll coordinate order execution by partnering with technical services, manufacturing, and logistics teams to ensure projects are delivered accurately, on time, and to customer expectations.

Mueller and Fortify are now part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions.

• Generate professional project estimates and drive sales of metal building systems, residential metal roofing, and component products.
• Consult with customers to understand project requirements and recommend solutions that best meet their needs.
• Manage the sales process from initial inquiry through order completion, ensuring a seamless customer experience.
• Enter sales orders into company systems and coordinate internal resources to ensure products and services are delivered accurately and on schedule.
• Serve as the primary customer contact throughout the project lifecycle, providing proactive communication and ongoing support.
• Manage post-delivery concerns, including damages, shortages, delays, order changes, and field-related issues, while maintaining a high level of customer satisfaction.
• Ensure all sales activities comply with company pricing guidelines, policies, and procedures.
• Act as the liaison between customers and internal departments, facilitating communication and resolving issues to support successful project outcomes.
• Monitor market trends, customer feedback, and competitive activity to identify opportunities for growth and continuous improvement.
• Deliver exceptional customer service through responsiveness, problem-solving, and strong relationship management.
• Collaborate cross-functionally with Technical Services, Manufacturing, Customer Service, and Logistics teams to ensure a best-in-class customer experience.

Qualifications

• High School Diploma or GED required.
• Minimum of three (3) years of experience in a sales or service-oriented industry preferred.
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills.
• Strong professionalism and work ethic.
• Sufficient personal computer and business software application use capabilities required.
• A combination of education and experience may be qualifying.
• This job is 100% office based

Additional Information

Site Address: 8431 Airline Hwy, Baton Rouge, LA 70815

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If …