Projects II

Supports resort operations by executing advanced project-driven maintenance tasks across multiple trade disciplines. This role requires increased technical acumen to independently perform complex maintenance and renovation projects, complete preventive maintenance, and manage work orders with minimal supervision

As Projects II, you will:

Lead engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership

Install and repairs interior & exterior walls, coverings and ceilings including framing, painting, and caulking

Install and replace tile & grout, vinyl and carpet as applicable

Experience in performing plumbing troubleshooting, repairs and replacement of fixtures and piping

Experience in troubleshooting, replacing, and repairing electrical components such as circuits and disconnects

Experienced in installing, troubleshooting and repairing household appliances and fixtures

Experienced in HVAC systems with ability to install and perform preventive maintenance & troubleshooting

Actively participate in procurement and inventory process to ensure materials and tools are on-site for work

Communicate professionally through radios, phones, emails, and verbal communications

Perform custodial and maintenance duties, as required by resort leadership

Recognize and identify potential safety or security hazards in the property

Communicate and interpret guest needs by positively interacting towards resolutions

Must comply with all CFI/Westgate Resorts policies and procedures

Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior

Other duties as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Minimum of 3 years of hands-on trade & maintenance experience in a resort or commercial environment

Must be detail-oriented with effective communication and interpersonal skills

Ability to safely use hand tools, electrical & battery powered tools required by the job

Ability to work using ladders, scaffolds, lifts utilizing appropriate PPE

Must be at least 18 years old and have a valid driver’s license to drive company golf carts

Must be able to lift 50lbs and work in outdoor weather conditions

Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

Paid Time Off – Vacation, Sick, and Personal Time to Recharge

Paid Holidays

401(k) with Generous Company Match to Support Your Future

Daily Pay – Access Your Earnings When You Need Them

Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

Wellness Programs to Support Your Well-Being

Flexible Spending Accounts (FSA)

Tuition Assistance to Help You Grow Your Career

Military Leave

Employee Assistance Program (EAP) – Support When You Need It Most

Life, Disability, Accident, Critical Illness, and Hospital Insurance

Pet Insurance for Your Furry Family Members

Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

Low-Cost Gym Membership

NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents

Career Growth and Advancement Opportunities

Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be jo…